Coati Arenal Lodge

Our check-in was rushed because the receptionist's shift finished around 30 minutes after we had arrived. As such, we weren't the most confident with the security gate (which malfunctioned for us, but was quickly rectified via WhatsApp). They also claimed that we had not paid for the reservation, when we had, but that was, again, quickly rectified by Expedia. There is generally no staff on site but safety was never a concern once the gate was fixed for us, though had there been no receptionist available when we arrived, check-in would have been a nightmare (as was the case for a later guest who tried checking in during our stay here). The location and the room itself was great (the lodge lies on the Main Street in Fortuna), so I would probably stay again now that I am familiar with everything.

For the price , everything is worth it 😍 they really take care of the hotel . Very clean,

I prefer putting a blackout curtains so its gets dark when i sleep . Opening the door to enter the hotel was a bit confusing .

Un lugar tranquilo y seguro la atención al cliente muy buena

Todo excelente muy buena ubicacion, cerca de todo

We had some issues with the original room but we were moved immediately and the host was very apologetic.

Dripping air conditioning unit into the shower and it was difficult to check in as the office was closed for some reason

The location was good. The lock gate was nice since we rented a car. It looked newly converted.

Staff in office wasn't there in the morning when we wanted to leave. Had to leave key with the housekeeper.

La atención super amable y gentil. Mucha seguridad y confortable habitación

Great stay! Parking was gated which made us feel safe. Owners were super sweet, welcoming, humble and made sure we had everything we needed. The pillows were great. Overall definitely recommend and would stay here again for a short or long trip!

Good location, it was quiet and still close to the main streets. It was walking distance to the bus station and restaurants. We felt really safe there. The room is clean and the staff was kind. Good air con and comfy bed. The beds were comfortable, the shower was ok. Having a fridge and full kitchen was a plus. ATM and a store for groceries close by.

Not much ventilation in the room. Noise at night from the neighbours.