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9.6 / 10 Guest Rating

Portal House Apartments

10 Swietego Krzyza, Kraków, Malopolskie, 33-332, Kraków, PL

Portal House Apartments - main view

About the Property

Luxurious Amenities
Indulge in onsite massages and enjoy the scenic garden view. Additional perks include complimentary Wi-Fi, concierge services, and a banquet hall.

Delightful Dining Experience
Start your day with a complimentary buffet breakfast served on weekdays and weekends.

Convenient Location
Situated in the heart of Kraków, this aparthotel is steps away from Royal Road and a short walk to Main Market Square. Explore nearby attractions like Kraków Barbican and Galeria Krakówska.

Book now for an unforgettable stay at Portal House Apartments. Feel the charm of Kraków at your doorstep.

Facilities & Amenities

Free breakfast
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Wheelchair accessible
Outdoor furniture
Elevator
Conference space

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation. One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Free in-room WiFi has a 2-device limit. Contactless check-out is available.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room - Photo 1
Standard Room - Photo 2
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1/10

Standard Room

2 Twin Beds OR 1 Queen Bed226-sq-foot room with city views Relax - In-room massage availableInternet - Free WiFi (25+ Mbps; 2-device limit) Entertainment - 32-inch LCD TV with satellite channelsFood & Drink - Mini-fridge, microwave, coffee/tea maker, and electric kettleSleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, laptop workspace, and phone; cribs (free) available on requestComfort - Air conditioning and heatingEco-friendly - Eco-friendly cleaning suppliesNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-Smoking

21 m2
Sleeps 3
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Double or Twin Room

Non-refundable
Breakfast Included
20% OFF$188.65

$150.92

Includes taxes & fees

Guest Reviews

9.6
Exceptional91 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness9.4
Service10.0
Location9.9
Room Quality9.3
Amenities9.4
Value for Money9.3
Food and Beverage9.6
Overall Experience9.9

Select topics to read reviews

K
Kate
Verified booking
Standard Room
Stayed in Jul 17, 2025

"Wonderful stay!"

10.0

We loved our stay at Portal House Apartments! It was the perfect location, so close and walkable to so many sights, shops, restaurants and super easy to catch a tram from there to head to other parts of the city. Our room was very spacious and it was nice to have a little balcony! The staff were all lovely and very helpful throughout our four night stay! Would definitely stay again!

Helpful?
M
MINORI
Verified booking
Standard Room
Stayed in Jul 17, 2025

"super-nice hotel"

10.0

This hotel is located in the old town, about a 10-minute walk from the central station, making it very convenient. It’s situated in an area with little car traffic, and the room faces a courtyard, so it’s very quiet. The courtyard is lush with trees, providing fresh air and a pleasant atmosphere. The room is extremely clean, with high ceilings that make it feel very comfortable. The shower has good water pressure. Breakfast was excellent, with a great selection of salads and bread. The staff were very kind, and I had a very pleasant stay. I wish I could stay here for about three months.

Helpful?
J
Jonathan
Verified booking
partner
Standard Room
Stayed in Jul 15, 2025

"Exceptional"

10.0

Spacious rooms, great location, friendly staff, nice breakfast.

Helpful?
D
DAVID
Verified booking
partner
Standard Room
Stayed in Jul 14, 2025

"Good"

6.0

We liked the location close to the market square.we enjoyed the breakfast.We liked the room and the en-suite. The main problem we had was the air conditioning was not always on and during the night we had to open the windows even though it was 3.30 in the morning we had noise all night long with people shouting in the street .,We spoke to reception to put on the air conditioning all night but this was not done . So the following evening I spoke to the young lady on the reception and she switched it on in a box outside our room .When it’s been so hot you need the windows open but with the noise outside you can’t . Our room was 7.3 on the fourth floor .There are also a bar opposite the apartment and one each end of the road .Out of the five nights we stayed 3 nights Thursday until Sunday we did not sleep.

Helpful?
L
Lucy
Verified booking
Standard Room
Stayed in Jul 13, 2025

"Exceptional"

10.0

Great hotel in a fab location! Would definitely book it again

Helpful?
A
Alexa
Verified booking
Standard Room
Stayed in Jul 11, 2025

"Exceptional"

10.0

Awesome!! Staff and accommodations were incredible, clean, and super comfortable. The full breakfast is delicious!

Helpful?
L
Laura
Verified booking
Standard Room
Stayed in Jul 9, 2025

"Perfect location near the action, but quiet "

10.0

This was the perfect location for us. Just a few blocks from the bustling old town square, but far enough away to be peaceful and quiet. Staff was exceptionally helpful - giving us tips we didn’t even know we needed and accommodating special requests. Apartment offers more space than a hotel room and is very clean. I liked the nice spread of Polish food offered at breakfast. They had complimentary pieces of Polish chocolate at the front desk, which was a nice touch. Go to Wodka Bar at the corner for a tasting of 6 of their 100+ vodkas. This is a nice home away from home.

Helpful?
C
Carlo
Verified booking
Standard Room
Stayed in Jun 29, 2025

"Awesome Job Woytek"

10.0

Place and roo. Was awesome. The front desk (Woytek) went above. Willing to help.

Helpful?
C
CAROL
Verified booking
Standard Room
Stayed in Jun 26, 2025

"Short break "

8.0

Lovely hotel ,staff very helpful and friendly, very clean ,breakfast cold or hot buffet type plenty of it,very close to the main square but no noise. would stay again

Helpful?
H
Hanna
Verified booking
Standard Room
Stayed in Jun 22, 2025

"Exceptional"

10.0

Clean and well maintained hotel. Surprisingly quiet at night, no noise from outside. Breakfast was really good!

Helpful?