Best Western Plus Amarillo East Hotel

Cheap and close to highway but I was allergic to something. Either the sheets were dirty or the room had mold or a cat in it.

I liked how easy it was to get on and off the freeway but it was still quiet. The bed was comfy and very roomy. The staff was pleasant with the evening employee being nice but more direct. The breakfast and coffee machine were great! The only down were the heavy loud doors and one of the pillows had a single spot that smelled like men’s deodorant. I feel like it was not cleaned and one pillow had no pillow case. So I question if it was fully cleaned. Some said the shower was dirty but ours was clean with some nicks in the floor portion. No problems though.

The staff are amazing.. very friendly and really helped me during an unplanned stay. This hotel is pet friendly and mango made friends with everyone.. thank you so much.. you make a wonderful team

Cleanliness, staff, condition of the hotel.

The pet policy requires someone to be in the room with the pet at all times precluding a couple from having a breakfast together.

The front desk attendant was super helpful and kind.

The cleanliness of the hotel was wonderful. Breakfast was fine. Your coffee machine is top tier. Incredible!

The bloody barn doors to the bathroom are TERRIBLE and dangerous. No privacy, and the handles are sharp and cut our hands when pulled the wrong way in the middle of the night. The pillows are tiny and not supportive one bit.

Very clean and comfortable! Pet friendly

Although each bed has four pillows to choose from, they are all way too fluffy/thick. Maybe have a flatter option.

Did not get king bed as reserved.

Excellent