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7.8 / 10 Guest Rating

Torre Diez by Grupo Amber

0 Av. 10 entre Av. 40 y 20 norte Zazil Ha, Playa del Carmen, QROO, 77720 77720 Playa Del Carmen Quintana Roo Playa Del Carmen, Mexico, Playa del Carmen, mx

Torre Diez by Grupo Amber - main view

About the Property

Rooftop Pool and Garden Oasis
Torre Diez, a sustainable aparthotel near Playa del Carmen center, offers a serene escape with a rooftop pool and lush garden. Enjoy stunning city views from the sun terrace and stay connected with complimentary WiFi throughout.

Modern Amenities and Comfort
Each unit at the aparthotel is thoughtfully equipped with air conditioning, a fully furnished kitchen, a cozy seating area, and a flat-screen TV with streaming services. Relax in the private bathroom with a refreshing shower and complimentary toiletries.

Convenient Location and Access
Located close to Playa del Carmen Beach and Playacar Beach, Torre Diez also provides easy access to ADO International Bus Station and Playa del Carmen Maritime Terminal. Book your stay now and experience the perfect blend of comfort and convenience at Torre Diez.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Remember that upon arrival, you must sign a registration card and a guest regulation in order to validate access to the accommodations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.8
Very Good127 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the comfortable rooms.

Categories

Cleanliness7.3
Service6.3
Location8.8
Room Quality7.8
Amenities8.3
Value for Money8.8
Food and Beverage7.3
Overall Experience7.8

Select topics to read reviews

B
benjaminfrFR
Verified booking
couple
Standard Room
Stayed in Mar 26, 2026

"Horrible"

3.0

Emplacement pas loin de tout

Appartement détériorée quand nous sommes arrivé avec un gros trou de la porte qui laissait croire que l’appartement a été forcé. Nous avons demandé à changer d’appartement. Nous sommes allé dans l’appartement juste en face qui était en vente. Pas d’équipement, pas de sac poubelle, éponge, sèche cheveux. L’appartement était sale, une poignée d’entrée à moitié cassée. Bref plus jamais

Helpful?
C
CharlenecaCA
Verified booking
couple
Standard Room
Stayed in Mar 22, 2026

"The location was great, the pool was beautiful but soaked my bathing suit in the bathroom sink and the plug wouldn’t com"

7.0

The location, the pool, the front desk staff were great!

The amenities, the broken patio door, the sinks both couldn’t be plugged, the safe was an issue for the first 4 days.

Helpful?
L
LarissadeDE
Verified booking
extended_group
Standard Room
Stayed in Mar 15, 2026

"Gute Lage und sauber"

7.0

Gute Lage, Einkaufsmöglichkeit an jeder Ecke Strand in der Nähe Sauber Dachterrasse mit Pool Küche ausgestattet

Personal verhält sich gleichgültig zu den Gästen. Kein lächeln übrig🫩 Sehr laute Strasse ich empfehle dringend Ohrstöpsel mitzubringen Baustelle direkt am Haus, wird wie es aussieht einige Zeit dauern

Helpful?
M
MehriseSE
Verified booking
couple
Standard Room
Stayed in Mar 12, 2026

"Toppen läge men noll service ."

3.0

Läget var toppen

Att inte städades på 5 dagar och inte bytes handdukar på en helvecka . Och när man påpekade skrev de att man får tvätta dem själv eller lämna in dem till tvättning .

Helpful?
S
SylviecaCA
Verified booking
couple
Standard Room
Stayed in Mar 2, 2026

"Très bel endroit, commerces de proximité, sécuritaire. beau roof top."

10.0

La propreté, l'espace, le lit confortable, grand balcon

Il n'y avait pas de grille pain. La plaque chauffante laisse à désirer, très long à chauffer et presqu'impossible de faire bouillir de l'eau. Pas de four. Donc, pas approprié pour les cuisinières.

Helpful?
B
Blanca SusanaarAR
Verified booking
solo_traveller
Standard Room
Stayed in Feb 27, 2026

"Comida"

8.0

Bien ubicada

Muy minimalista falta espejo en la habitación y agua fría

Helpful?
V
VaninaarAR
Verified booking
couple
Standard Room
Stayed in Feb 25, 2026

"Exceptional"

10.0

Todo excelente y más!!!!

Helpful?
V
VaninaarAR
Verified booking
couple
Standard Room
Stayed in Feb 25, 2026

"Exceptional"

10.0

Volvimos y sigue excelente 🥰

Helpful?
N
nicholaskyKY
Verified booking
extended_group
Standard Room
Stayed in Feb 22, 2026

"Good"

6.0

Great location, spacious apartments, great communication

Lot of construction work going on nearby can hear some of it. Shower head is lousy

Helpful?
E
ElizabethgbGB
Verified booking
couple
Standard Room
Stayed in Feb 14, 2026

"Excellent"

8.0

Large space with somewhere to sit and relax. Location quiet but close to entertainment and supermarket. Pool area is excellent

Check in instruction had to be asked for. Could have done with extra blankets.

Helpful?