Casa Polanco Hotel Boutique

Such a lovely boutique hotel! Since the moment you enter you get an excellent service. We felt immediately at home and everybody was so helpful, and Benjamin Garcia was the best! Our room was awesome with a view at the park. This hotel is so gorgeous, excellent food and service and very good location to walk around the Polanco neighborhood. I would definitely recommend it.

One of the best hotels in which I have stayed in over 50 years of traveling. From the perfect location on Parque Lincoln, to the great building and rooms, to the beautiful art, furnishings, and furniture, Casa Polanco is fantastic. All of the physical aspects were amplified by the extraordinary staff who were exceptionally friendly and helpful. Every aspect of our stay was perfect.

The staff is the best. The hotel is one of the best in Mexico City.,

Everything! I recommend it , the best boutique hotel i have stayed at

I liked everything

Our stay at Casa Polanco was truly memorable. The care and attention given to guests is heartfelt. Everyone was exceptional for their attentiveness. I want to point out the remarkable efficiency in securing reservations at even the most difficult spots and successfully handling various requests, as well as the excellent management of all room reservations. The breakfast was outstanding, as were all the food, beverages, hotel facilities amd cleanliness.Everything was seamless, efficient, warmly welcoming, with small important touches and details making guests feel truly at home and pampered at the hotel. We highly recommend Casa Polanco without hesitation.

The best hotel I ever been to in my life, incredible service!

The property was excellent, the staff was excellent, the rooms and common spaces excellent, the cleanliness and attention to detail fantastic, the concierge excellent, they take really good care of their guests .

Loved the staff who were extremely kind and helpful. Location was excellent in terms of getting to the Anthropology Museum, Chapultepec Castle and Park and many, many restaurants. Loved the happy hour which provided opportunities for visiting others. Breakfasts were spectacular. Very good gym.

Only thing I would do next time is ask for a room that looks out onto the street. Also had a bit of difficulty getting the temperature in the room down low enough, but that may be because we are Canadian and used to a little chillier weather!

I am not sure I have enough words to describe our stay at this hotel. The bedrooms are immaculate, spacious and clean. There is an amazing array of freebies in the room. Breakfast is great and a wonderful choice on both the buffet and the menu. Some amazing juices to start the day. We also eat dinner and that was high quality. There are a couple of very pleasant seating areas; the library is indoors and there are seats on the terrace. On top of that the staff are superlative. They really make the stay very special. They cannot do enough. This is definitely the place to stay in Mexico City.

It was truly incredible ! The hotel was like a dream home away from home ! The rooms were stunning with such great attention to details! Even the mini bar selection was so well curated ! The staff , the breakfast ! Everything was amazing , everyone was so friendly !! I highly recommend it and I’m counting the days to go again soon! Mira