Hotel Altus Palace - Destigo Hotels

The Altus Palace is an elegant hotel. Service is excellent and rooms are comfortable. I enjoyed using the spa facilities.

Three day stay where I met up with some old friends.

Great location to walk to the central square

Every member of the young, enthusiastic staff was so friendly and helpful! The room and spa area were great, and the breakfast had many delicious options.

5 star hotel

Excellent

My wife and I stayed at the Altus Palace hotel (double room) for two nights in June 2024. The hotel and the room were absolutely gorgeous, and it has all the attributes of a five-star hotel. The location is perfect as you can walk to the old city. The hotel employees were all very friendly and helpful. The room had everything you could ask for, very spacious, with a beautiful bathroom and one of the most comfortable beds we have ever slept on. The room had all the things we usually look for: an electric kettle, coffee maker, fridge, blackout curtains, iron and safe. A nice touch was that they provided multiple bottles of complimentary water (still and sparkling). As the hotel is located close to tramlines, we could hear the trams passing every few minutes. We are usually light sleepers, but it didn’t bother us too much. If you are a light sleeper, perhaps ask for a room as far from the tramlines as possible. I am not sure what the terms are for VIP access hotels, but we were not offered a room upgrade. The hotel gave us a voucher for 20 PLN ($5) to use in their restaurant. The room was great though, and we got a very good rate from Hotels.com. Car parking on-site costs 150 PLN/day, even more expensive than our valet parking in Vienna and Prague hotels last year. Overall though, we were very happy with the two-night stay and would stay here again.

Very updated and beautiful hotel. Staff were very friendly. We enjoyed the air conditioning and beautiful room. Shower was luxurious and everything is clean and bright. Our coffee machine didn’t work but other than that everything was perfect :) Very close walk to the rynek. About a 13 min walk to cute cafes in the town square.

Beautiful historical building, nicely restored. Nice size of the room, great bathroom with heated floor. I like the design of the rooms and bathrooms.

The room was tiny, slightly bigger than a bathroom itself, very disappointing. The spa looks much bigger on the pictures and the services can only be booked by calling or at the front desk (no online booking options)