Hotel Altus Palace - Destigo Hotels

Friendly stuff.Beautiful property the only problem is street cars making noise. Other wise is gorgeous hotel next to beautiful old park . We really enjoyed our visit.

The hotel was beautiful. The staff was very helpful and friendly. Very clean and it was a short walk to all the sites. A must stay.

The hotel its lovely and the room was beautiful and comfortable. But the welcome, the ambiance and the attitude of the staff was not as warm or attentive as I expect of a supposed 5 star property. It wasn't bad, just not worthy of a 5 star rating. The atmosphere was extremely cold. The food in the restaurant was excellent, but again the atmosphere was odd. Firstly, the dining room is underground, which lends it a little creepiness through it is well appointed. Secondly, on the two occasions that I dined there, I was only one of two guests in the entire restaurant. This reflected perfectly the feeling of being alone in the hotel even though reception informed me that the hotel was fully booked. The bartender in the bar - also almost completely empty for all of the 6 days of my stay - told me that a lot of people book rooms and never show up. More weirdness. Not recommended.

Beautiful hotel, staff excellent, very well maintained, central to Wroclaw with a very good spa, recommended

This was the nicest place I’ve ever stayed in Poland. Loved everything about it from the service desk, restaurant, location, and the beautiful room and heated bathroom floor. Didn’t get to use the spa but I will the next time.

Outstanding property and staff. Highly recommended.

Enjoyed out stay, staff very friendly. My only comment would be that there was no bin in our room

From the moment we stepped into the hotel, the service was impeccable. The team on the front desk were fantastic and really looked after us especially when we turned up early for check in and they were able to accommodate us early and gave us our room with no wait. We were also checking out really early to catch our flight for 6am and they offered to have a breakfast bag ready for us. It's service like this, that makes me appreciate the team's attentiveness and the extra mile they go to help and support those staying within their hotel. They were always willing to help and always greeted us with a smile. The decor of the hotel is beautiful, from the marbles in the reception area to the stunningly decorated rooms. We enjoyed the amenities within the hotel such as the spa and that was nice especially after walking a full day around Wroclaw town. They have a little bar on the 1st floor, it is slightly small and if you are travelling in a big group, seating is limited. The restaurant is beautifully decorated and the breakfast provided by the hotel has a great selection of continental breakfast and they also offered food to order. I really enjoyed my stay and would highly recommend this hotel if you are in Wroclaw. It's around 10 mins walk to get into Wroclaw town and they is a tram stop right in front that you can hop onto if you want to go further out. It made this stay special as I was celebrating my mums 70th birthday. Thank you to the team for looking after us!

Amazing property all around. Room was 6 star with all the attention to detail. Provided with a welcome dessert for the 3 of us and a nightly turn down service.

Very well renovated villa but not best experience as hotel basic service for 5 star Small bar and not the best decor