Karao - Guancaste Airport

Not so good. I hardly slept because of road noise and constant noise throughout the night on the roof as I was on the top floor. I prefer a really clean hotel room and it was not so clean. The staff was friendly but I wont be back due to lack of comfort

We stayed one night — it’s a great stopover for the airport. The staff is professional and friendly; very helpful. Most everyone speaks English and Spanish. The coffee and breakfast are outstanding!

breakfast was amazing, staff super friendly, very close to airport

To make this story shorter, I’ve received a confirmation email that they are waiting at the hotel on the day, an hour later since i had no reception as driving to this place I get an email saying sorry your room is not available anymore we will relocate you. I was already panicking as no hotels nearby, hilton was fully booked and my flight is tomorrow morning. When we went there to hotel she said we had pipe issues were your room is not available anymore so I will drive you to my friends house they have a room and you can stay there it’s the same distance. At first you don’t know where this person is taking you, you not sure if it’s safe as this house is not registered anywhere so no confirmation or ratings from other people. Anyway we had no option so we went to their friends home really nice family who gave us a room and dropped to local restaurant and picked when we were done. The conclusion is how on earth this can be listed as hotels as they do anything they want? It was clearly an overbooked hotel and we were last to check in so we lost the room. I’ve read reviews later in this hotel and people had exactly same “story” and they were relocated to the same place as us. I’m sure this is part of the business plan for them but for travelers it shouldn’t be acceptable to cancel rooms one hour before hand. We ended up in the good hands but you never know how the story could have ended. I wouldn’t recommend this place as it’s unreliable sorry.

Loved this place. The staff is wonderful!! The food at the attached Ticoffia Cafe was excellent Room was spacious and clean. The only thing is that if you are noise sensitive, bring earplugs, the traffic noise is loud.

Room was very clean. Hotel is in the process of renovations and is no frills. Pictures are accurate. Bed was the best we have had in the 2 weeks we've been in Costa Rica. Coffee downstairs was also the best we've had in Costa Rica.

The owner of the property was very friendly and helpful! Would stay again!!

We got at the property at the expected time, 17:00 as our plane was on time. The lodge was closed and no one expecting us. The employee of the restaurant, who had finished his work called the owner of the place. She said that she was transfering us to a different place and that she would pay the taxi. We got to the other place 3 hours later… the other place was much nicer. The owner had written to us while we were on the airplane. Since there were no place to buy a sim card at the airport, we didn’t get the email. From what I saw of the place, the place didn’t seem to be adequat to receive customers. This place should not be on Expedia.

This is a small motel. The room was basic and large, clean and had air conditioning. The bed was very comfortable and the bedding crisp. There is a nice cafe on the first floor of the motel and the food was delicious. The staff were very helpful and helped me arrange transportation from and back to the airport. Questions were responded to promptly. Areas for improvement I didn’t see any fire alarms and would have expected to see them in a motel or hotel. Also I was there during ant season and I did see many ants in the shower. There weren’t any bugs in the main bedroom.