Lovely apartment beneath Edinburgh Castle

Nice flat

On arrival door area and stairwell look uninviting. Lock to flat door difficult to open.

The breakfast was a health risk .Opened packets of cereal ,tea ,coffee and opened bottles of used cooking oil etc etc We did not expect breakfast fortunately but what was provided would not pass health and safety regulations .The storage of cereals and tea bags in the wardrobe drawer is quite unacceptable . One plus were the hot showers and the rooms were warm .

The cleaning clutter left in the passageway plus the step ladder blocking the entrance to the front door .The hoover and bucket with mop caused one of our party to trip over it as he made his way to the bathroom during the night Fortunately he did not break any bones .This would not pass a health and safety check neither would the position of the step ladder. The soiled bed linen in the sofa bed which we needed to use . The 6 empty vodka bottles left on top of the ensuite wardrobe plus the left over half used toiletries in the bathrooms, the empty pill packets left in the bedside drawer of the ensuite bedroom plus more too long to put down

it was tucked away in a decent location but as soon as you entered the building there was trash everywhere and cigarette butts. the door was really hard to open with the key and then when u entered we found belongings and trash from people who stayed there before. additionally the windows looked out onto trash and the walls were super thin we could hear the neighbors

it was dirty and small

The property itself was lovely, the apartment fit all 6 of us nicely and there was a good heating system, the showers were lovely. It was in a good location, the centre of the town was easily accessible by either walking or bus and there was lots around the actual property.

When we first arrived and opened the door to the building we thought we had been scammed, the hallway for the apartments feels very uncomfortable and doesn’t match the vibe of what the apartments look like, it actually looks like you’ve walked into a drug den. Then when we got into the apartment it was lovely although they didn’t provide towels or extra toilet paper however when contacted the sorted it straight away. The apartment wasn’t supplied with shampoo, toothpaste etc. however there was a shop across the road you could get it all cheap enough.

Beautiful apartment with great views of the castle!

Had an initial issue with the cleaning of the apartment on arrival, but that was promptly taken care of by the very helpful cleaning staff!

Location was a decent walking distance to main attractions. The apartment was decorated very well and was well put together and cosy The property manager was responsive via text to all my concerns

1. The apartment didn't appear to be cleaned before our arrival it was really dusty this negatively impacted my health as i have really severe allergies 2. The linen in the sleeper couch was not cleaned after the last guest I.e dirty linen was placed in the couch. The replaced linen had blood stains on it so still couldn't be used 3. There was insufficient toilet roll for 4 people to use over 4 days and the cleaner did not bring any extra until the day before check out, I had purchased our own to use by then 4. We didn't receive full towel sets I.e no hand towels or face cloths also only 3 full size towels for 4 pple 5. There was no heat or hot water when we arrived and had to go reset gas meters and use emergency credits to get the system working, this was unfortunate in the cold weather 6 . The apartment did not get cleaned or refreshed during the stay which I didn't expect considering a cleaning fee of £75 was charged as part of the booking All these points made the price paid for this accommodation, not considered to be value for money. If amenities like toiletries and toilet paper and welcome gifts are no longer offered this should be clearly stated and price reduced accordingly

Good location, nice comfortable rooms and a decent little kitchen. Very stylish furniture. Very responsive, nice staff via messaging.

It's built into a tenement kind of building so you hear people in the stairwell when they come in and out, plus when people walked by outside it was noisy. There isn't much in the way of soundproofing so we didn't sleep well. Also, the little key box that you get the door keys out of was so awkward and fiddly to use.