Hamilton

Efficiency cleanliness

Was not a good night sleep there was a fighting and arguing from about 11 until 5 o'clock this morning. So we haven't been able to sleep as we was scared

the room was clean

The staff were very confusing and unhelpful. Waited almost 50 mins before i could be checked in

Nothing

Mold in the bathroom. One toilet for the whole building. The toilet was also the shower, so if someone was having a wash no one could go to the toilet. Other customers didn't follow the noise curfew. Constant smell of drugs. The external locks didn't work, I had to know on people's windows to get them to open the door.

Room only.

All ok.

Cleaning teams changing the bedding and towels every couple of days.

Some of the other guests were a bit noisy at times late at night.

Nothing.

This was an extremely unfamily-friendly hotel. Serious lack of security. When we arrived there was someone passed out in one of the doorways. It is a place where people stay with no other option. Police had to be called twice in the night 4am and then 8am as we were visited by an angry drug-dealer banging on doors, shouting expletives and throwing stones at the windows. Obviously our children were extremely frightened. Apparently (according to the police) Booking.com is aware that this is not a safe accommodation yet continues to promote it. Overall, do not stay in this establishment under any circumstances. It is not even worth the cheap price.