The Clyde Hotel Portland by Kasa Living

Front desk staff was not helpful and kind of rude.

I waffled between 3 and 4 stars, but landed on 3 because it's an "ok" place but not necessarily recommended. I arrived late and there was only a security guard at the front desk, no hotel employees. That was fine as I had a code to get into the lobby and unlock my room. But if a traveler arrived after hours and needed help, nobody in person. There was a bad odor in the lobby which continued through the hallways and into my room. So no way I could give 5 stars to any hotel with an ongoing unpleasant odor. My room was large with a sectional sofa, a big cushion on the floor (for what?), a long narrow desk, king bed, and a narrow closet. The private bathroom was obviously added as it was enclosed by unpainted wood and only had a toilet and shower. The sink was at the other end of the room so lots of back and forth. Towels were ok, water pressure and temperature was fine, soap and shampoo all good. However, the toilet was installed right up against a wall and the toilet paper holder was comically mounted high up where you reach your arm over your head to get TP. Definitely design geniuses! A normal person would have mounted the holder to the left of the toilet at the usual height. The windows were large and controlled by shades that rolled up instead of down. The problem here was that the string (like a closeline) was frayed and wouldn't stay in the rolling track. It was impossible to raise them up or down without standing on furniture and manually keeping it on track. Anyone with limited mobility or unwilling to stand on the sofa or a chair to reach the ceiling is out of luck. The bed was a platform, low to the ground, with a very firm mattress and soft pillows. The sheet and duvet cover was ok. It takes some skill to locate the light switches and figure out what they control. A unique feature was a record player with a handful of old albums (nothing familiar). It's played through a radio/aux speaker on the night stand. I didn't watch the TV so not sure what channels or whether you could angle it to see from the bed. I didn't ask about housekeeping although I saw a guy cleaning rooms along the hallway. Not mine, though. No cleaning, no fresh towels. That's fine, actually, although these days most hotels at least ask or tell you the policy. The location was good and I found the city to be walkable. I even walked to the convention center which is across a bridge and about 1.5 miles away. Most sidewalks had unhoused people but not to the point where I felt unsafe. I took a bunch of Lyft rides (cheaper than Uber here) and there's public transportation as well. The Clyde was less expensive than most other hotels in downtown for a good reason - no housekeeping, no front desk service after hours, unpleasant odor, old worn furniture, and not a restful or particularly convenient room and amenities.

Really nice hotel in a good location with great staff! The cardless entry for the rooms was great and worked like a charm!

This property was so charming and veautifully decorated. Had easy access and parking one block away. Food and shopping was all walkable distance. The rooms were perfectly small and had all amenities. LOVED the photobooth in the lobby also.

The property is historic and in a very good area. Loved the room, along with the beds which were really comfortable and the decor.

Wasn’t a spacious room but was laid out well making it quite enjoyable. It was in a great location for restaurants & events. Price was reasonable & room access went well.

When we moved to Portland, we wanted a place to stay while we took time looking for an apartment. We stayed in the king sized suite and it was perfect for what we needed. It was centrally located and convenient to public transportation, restaurants, and a grocery store. At night it was quiet and restful, with a nice view of the city. Every member of staff that we interacted with was responsive, helpful, and professional. When we needed something they were available and left us alone when we needed that.

absolutely horrendous customer service, don't stay here. the digital check in is fine, but after check out they became aggressive with false charges. not worth taking the risk, book elsewhere

They will try and run your card for damage fees even if the room is perfect, since changing from the ace it’s become very scammy

Great stay, staff and very walkable area!