Singular Dream Beach Residences

Muy buen lugar muy cercas de la playa y de la 5ta pero a la vez tranquilo definitivamente vale la pena quedarse aquí también reconocer al personal todos muy amables y serviciales Isaías creo era el recepcionista de la mañana fue extremadamente amable y servicial merece un aumento y los de la barra de la alberca igual de amables gracias y definitivamente volveré

Definitely place where you wanna come back.

Nice staff. Great location

The location is amazing, right next to the beach and by amazing restaurants and shops. Gorgeous rooftop pool. The condo was kept clean. However, we woke up one morning to a hammer banging for about an hour next door. The front desk person was unhelpful and insisted it was the building next door, when it was clearly not. Other than that, it was a great stay for a great price!

Drilling banging all day ,Had to leave and book somewher else.no communication at all in two weeks about what compensation i will recieve

Its always my pleasure to stay with Singular just remember to ask for parking if u need it parking on the street is about 20 a day otherwise its one of the best Properties for the Advanced Travelers.

Great place recomendable. Safe clean you can walk to 5ta ave it’s close to beach.

Unfortunately did not meet expectations. While the remodeled appearance of the property was acceptable, several issues made the experience unsatisfactory. Upon arrival, we found hair on the floor of our room. Additionally, a pair of socks- clearly left by a previous guest- remained in a cubby for the entirety of our stay, even after housekeeping visits. The towels provided were insufficient in quantity and noticeable worn. When we requested toilet paper, we were informed that the hotel had run out, and I had to purchase some myself. Of the five rooms I reserved, two had non-functioning air conditioning. Despite notifying the front desk, no immediate action was taken. The staff member inspected the room but ultimately said nothing could be done. My son-in-law also approached the front desk and was ignored. The following day , my family members were moved to another room and given a $30-$40 breakfast voucher, which was inadequate compensation for the convenience. I also observed that the room with the faulty air conditioning was reassigned to new guests the next day, who experienced the same discomfort and frustration. It appeared to be an ongoing issue without a proper solution. Overall, while the remodel was decent, the mattresses were old, the amenities were lacking, and the cleanliness and maintenance standards were disappointing. Based on this experience, I would not recommend this hotel or choose to stay here again.

We have stayed at this property in the past and really enjoyed our stays. This time, upon arrival, there were a few issues (popped balloons on the ceiling, the safe open in locked position, heavy perfume smell), although nothing we couldn’t deal with. But after dinner, when attempting to shower, there was no hot water. We waited until morning and let them know, and they promptly sent someone who worked on it and said he fixed it. Trying again to shower, still no hot water. He returned, and again said it was fixed. But by the time I tried to shower again, the water was cold. They then said it was the pipes and it could not be fixed. They had no other rooms available and offered us a refund. But it was after 4 pm, and we were left trying to get a refund from Expedia (not an easy process) along with finding a last minute accommodation (we had booked Singular Dreams more than 6 months prior). We ended up paying double for a room in Cancun for the rest of our trip.

I liked how close it was to downtown (the authentic Mexico) and the tourist areas (e.g. 5th ave). I loved having separate rooms so that late returns didn't disturb early sleepers. I loved having a kitchen to order food and make breakfast.