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8.6 / 10 Guest Rating

Singular Dream Beach Residences

Zazil-ha, Playa del Carmen, QROO, 77720, Playa del Carmen, MX

Singular Dream Beach Residences - main view

About the Property

Onsite Massages and Outdoor Pool
Indulge in relaxing onsite massages and take a refreshing dip in the outdoor pool for the ultimate relaxation experience.

Complimentary Wi-Fi and Concierge Services
Stay connected with complimentary wireless internet access and make the most of your stay with helpful concierge services.

Convenient Location
Situated just steps away from Mamitas Beach and Playa del Carmen Main Beach, explore the vibrant surroundings easily while staying at Singular Dream Beach Residences.

To escape to your beach oasis at Singular Dream Beach Residences, book your stay now.

Facilities & Amenities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Outdoor furniture
Elevator
Breakfast available (surcharge)
Smoke-free property
Tours/ticket assistance

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the apartment prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent145 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness7.1
Service9.8
Location10.0
Room Quality7.6
Amenities8.1
Value for Money9.6
Food and Beverage9.1
Overall Experience7.6

Select topics to read reviews

J
Jorge
Verified booking
friends
Standard Room
Stayed in Oct 6, 2025

"Exceptional"

10.0

Muy buen lugar muy cercas de la playa y de la 5ta pero a la vez tranquilo definitivamente vale la pena quedarse aquí también reconocer al personal todos muy amables y serviciales Isaías creo era el recepcionista de la mañana fue extremadamente amable y servicial merece un aumento y los de la barra de la alberca igual de amables gracias y definitivamente volveré

Helpful?
S
slavisa
Verified booking
partner
Standard Room
Stayed in Oct 6, 2025

"Exceptional"

10.0

Definitely place where you wanna come back.

Helpful?
D
Darla
Verified booking
Standard Room
Stayed in Oct 5, 2025

"Exceptional"

10.0

Nice staff. Great location

Helpful?
J
Jennifer
Verified booking
Standard Room
Stayed in Oct 4, 2025

"Nice condo"

8.0

The location is amazing, right next to the beach and by amazing restaurants and shops. Gorgeous rooftop pool. The condo was kept clean. However, we woke up one morning to a hammer banging for about an hour next door. The front desk person was unhelpful and insisted it was the building next door, when it was clearly not. Other than that, it was a great stay for a great price!

Helpful?
M
Mike
Verified booking
friends
Standard Room
Stayed in Oct 1, 2025

"Good"

2.0

Drilling banging all day ,Had to leave and book somewher else.no communication at all in two weeks about what compensation i will recieve

Helpful?
J
Joshua
Verified booking
partner
Standard Room
Stayed in Sep 23, 2025

"Exceptional"

10.0

Its always my pleasure to stay with Singular just remember to ask for parking if u need it parking on the street is about 20 a day otherwise its one of the best Properties for the Advanced Travelers.

Helpful?
G
gerardo
Verified booking
family
Standard Room
Stayed in Sep 22, 2025

"Exceptional"

10.0

Great place recomendable. Safe clean you can walk to 5ta ave it’s close to beach.

Helpful?
M
Maribel
Verified booking
family
Standard Room
Stayed in Sep 22, 2025

"Good"

2.0

Unfortunately did not meet expectations. While the remodeled appearance of the property was acceptable, several issues made the experience unsatisfactory. Upon arrival, we found hair on the floor of our room. Additionally, a pair of socks- clearly left by a previous guest- remained in a cubby for the entirety of our stay, even after housekeeping visits. The towels provided were insufficient in quantity and noticeable worn. When we requested toilet paper, we were informed that the hotel had run out, and I had to purchase some myself. Of the five rooms I reserved, two had non-functioning air conditioning. Despite notifying the front desk, no immediate action was taken. The staff member inspected the room but ultimately said nothing could be done. My son-in-law also approached the front desk and was ignored. The following day , my family members were moved to another room and given a $30-$40 breakfast voucher, which was inadequate compensation for the convenience. I also observed that the room with the faulty air conditioning was reassigned to new guests the next day, who experienced the same discomfort and frustration. It appeared to be an ongoing issue without a proper solution. Overall, while the remodel was decent, the mattresses were old, the amenities were lacking, and the cleanliness and maintenance standards were disappointing. Based on this experience, I would not recommend this hotel or choose to stay here again.

Helpful?
E
Ed
Verified booking
Standard Room
Stayed in Sep 13, 2025

"So disappointing "

4.0

We have stayed at this property in the past and really enjoyed our stays. This time, upon arrival, there were a few issues (popped balloons on the ceiling, the safe open in locked position, heavy perfume smell), although nothing we couldn’t deal with. But after dinner, when attempting to shower, there was no hot water. We waited until morning and let them know, and they promptly sent someone who worked on it and said he fixed it. Trying again to shower, still no hot water. He returned, and again said it was fixed. But by the time I tried to shower again, the water was cold. They then said it was the pipes and it could not be fixed. They had no other rooms available and offered us a refund. But it was after 4 pm, and we were left trying to get a refund from Expedia (not an easy process) along with finding a last minute accommodation (we had booked Singular Dreams more than 6 months prior). We ended up paying double for a room in Cancun for the rest of our trip.

Helpful?
K
Kiara
Verified booking
friends
Standard Room
Stayed in Aug 31, 2025

"Exceptional"

10.0

I liked how close it was to downtown (the authentic Mexico) and the tourist areas (e.g. 5th ave). I loved having separate rooms so that late returns didn't disturb early sleepers. I loved having a kitchen to order food and make breakfast.

Helpful?