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8.6 / 10 Guest Rating

Singular Dream Beach Residences

Zazil-ha, Playa del Carmen, QROO, 77720, Playa del Carmen, MX

Singular Dream Beach Residences - main view

About the Property

Onsite Massages and Outdoor Pool
Indulge in relaxing onsite massages and take a refreshing dip in the outdoor pool for the ultimate relaxation experience.

Complimentary Wi-Fi and Concierge Services
Stay connected with complimentary wireless internet access and make the most of your stay with helpful concierge services.

Convenient Location
Situated just steps away from Mamitas Beach and Playa del Carmen Main Beach, explore the vibrant surroundings easily while staying at Singular Dream Beach Residences.

To escape to your beach oasis at Singular Dream Beach Residences, book your stay now.

Facilities & Amenities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Outdoor furniture
Elevator
Breakfast available (surcharge)
Smoke-free property
Tours/ticket assistance

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the apartment prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent145 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness7.1
Service9.8
Location10.0
Room Quality7.6
Amenities8.1
Value for Money9.6
Food and Beverage9.1
Overall Experience7.6

Select topics to read reviews

N
Negrill
Verified booking
family_with_children
Standard Room
Stayed in May 11, 2025

"Exceptional"

10.0

Second time staying. Always a pleasant stay.

Helpful?
V
Vasilios
Verified booking
partner
Standard Room
Stayed in May 9, 2025

"Good"

6.0

I have to knock this place for not having WiFi that works. Had to work on occasion and had to use my hotspot. This also meant TV didn't work. I wouldn't have came here had I know this. Other than that, the place is nice, the area is nice, the staff was good.

Helpful?
C
Carla
Verified booking
Standard Room
Stayed in Apr 26, 2025

"Ideal little apartment "

8.0

Nice little apartment with all you could need for a stay. Lovely rooftop with three brilliant pools, a gym and a bar. Great location with lots of restaurants around.

Helpful?
K
Kevin
Verified booking
Standard Room
Stayed in Apr 24, 2025

"Comfortable Residences"

8.0

This is my second time at Singular Dream. Very good location close to beach and Quinta Avenida. There's a convenience store one block away. Parking is available in the basement and beautiful pool and views on the rooftop. Beds are firm, so that's good for some. It's central AC which can be noisy and they are expanding, so construction noise starts at 8am (we were on building A). These are very modern units with all appliances. Restaurants are within walking distance.

Helpful?
C
Cesar
Verified booking
Standard Room
Stayed in Apr 16, 2025

"Exceptional"

10.0

Good stay. Clean and roof top was nice

Helpful?
D
Daria
Verified booking
family
Standard Room
Stayed in Apr 9, 2025

"Good"

2.0

Elevators were not working for a few days of our stay. We had a baby with a stroller and were given a room on 3rds floor. Imagine bringing the stroller up and down the stairs every time you want to go outside?! WiFi did not work the entire duration of our stay. My husband had to work and it was a nightmare. Also we did not have hot water in the room. Hotel send a maintenance guy every day to fix it but the little boiler in the room didn’t work. And they would’t give us another room despite all the complaints. On top of that hotel personal wasn’t very helpful. We asked for late checkout and the person in the reception denied. After all we went through. Water in the pool is dirty. They don’t give you fresh pool towels more than once a day even if you ask. Everything is breaking apart in the room. The only good thing about the hotel is the gym. Also, the location is nice, near the beach.

Helpful?
P
Pablo
Verified booking
Standard Room
Stayed in Apr 8, 2025

"Exceptional"

10.0

Great Building, excellent rooftop Close to the beach, Restaurants and shops

Helpful?
S
Stephen
Verified booking
family
Standard Room
Stayed in Apr 6, 2025

"Good"

2.0

4 towells for 5 registered guests. No pool towells and no option for more towells. In addition, when we asked we were handled with short and snarky responses despite being as courteous and considerate. They left off saying they'd see what they could do with no response. Room was less than clean, sticky dirty floors, dusty. Restaurant on roof wasn't a real restaurant just a bar with options that closed at 4p. Staff was nice enough other than receptionist that mishandled the towells request. I would not stay here again and would not recommend.

Helpful?
J
JULISSA
Verified booking
Standard Room
Stayed in Apr 5, 2025

"Good"

4.0

The was not services for towels and toilet paper replacement we had to constantly had to ask for this items and also no answer at reception when we call

Helpful?
T
Tracy Lynn
Verified booking
family
Standard Room
Stayed in Apr 1, 2025

"Excellent"

8.0

Beautiful new building. Working walking distance to beaches, restaurants and shopping. Roof-top great. Wifi was a bit patchy, oh well.

Helpful?