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8.6 / 10 Guest Rating

Singular Dream Beach Residences

Zazil-ha, Playa del Carmen, QROO, 77720, Playa del Carmen, MX

Singular Dream Beach Residences - main view

About the Property

Onsite Massages and Outdoor Pool
Indulge in relaxing onsite massages and take a refreshing dip in the outdoor pool for the ultimate relaxation experience.

Complimentary Wi-Fi and Concierge Services
Stay connected with complimentary wireless internet access and make the most of your stay with helpful concierge services.

Convenient Location
Situated just steps away from Mamitas Beach and Playa del Carmen Main Beach, explore the vibrant surroundings easily while staying at Singular Dream Beach Residences.

To escape to your beach oasis at Singular Dream Beach Residences, book your stay now.

Facilities & Amenities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Outdoor furniture
Elevator
Breakfast available (surcharge)
Smoke-free property
Tours/ticket assistance

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the apartment prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent145 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness7.1
Service9.8
Location10.0
Room Quality7.6
Amenities8.1
Value for Money9.6
Food and Beverage9.1
Overall Experience7.6

Select topics to read reviews

J
Jonathan
Verified booking
family_with_children
Standard Room
Stayed in Mar 30, 2025

"Exceptional"

10.0

Great property and not expensive for the amenities.

Helpful?
M
michael
Verified booking
Standard Room
Stayed in Mar 28, 2025

"Excellent"

8.0

Nice rooftop and room

Helpful?
J
Jackie
Verified booking
Standard Room
Stayed in Mar 25, 2025

"Okay stay, wouldn’t stay here again."

6.0

great location- horrible communication. i booked a king bed & queen, didn’t get it. they told me they had none available- mind you i booked room in 2024. at check in, i wasn’t provided any info. just a key. not until i asked about beach club, wifi, a few days later. power went out twice, when leaving/arriving to hotel, nothing was mentioned about it & no update. they were even checking people in and not telling them about the power outage. it was about 4 hrs of no electricity. it sucked. they also have an ants problem, that was annoying. overall, it was perfect location for us but i will not be returning in the future.

Helpful?
M
Maricela
Verified booking
family_with_children
Standard Room
Stayed in Mar 24, 2025

"Good"

6.0

Overall the size our room was great with living room and kitchen and bedroom. The TVs in the room weren’t working and not all outlets were working either. Location is great!

Helpful?
D
Dean
Verified booking
Standard Room
Stayed in Mar 23, 2025

"Exceptional"

10.0

Great location, Friendly excellent staff. Thank you, Miguel, Freda, Antonio and Ishia!

Helpful?
D
Darla
Verified booking
Standard Room
Stayed in Mar 8, 2025

"Incredible property "

10.0

Amazing. The room was immaculate and the maids were amazing. Highly impressed. The rooftop pool was incredible - as well as the gym! Highly recommended ! We will come back Our only complaint is the WiFi and elevators work off and on

Helpful?
S
Sean
Verified booking
Standard Room
Stayed in Mar 4, 2025

"Excellent"

8.0

Great rooftop patio with pools, food and beverage. Easy walk to everything you need.

Helpful?
D
Danielle
Verified booking
Standard Room
Stayed in Feb 27, 2025

"Total fiasco. Ended up staying elsewhere."

6.0

What a fiasco! First of all, when we arrived, there was a cleanliness issue in the first room. The toilet had a very strong smell of dried urine. I complained a few times, but they never sent anyone to clean it. It was visibly dirty on the pedestal. Then they lost electricity in the whole building, so the air-conditioning and elevators were out. After not being able to sleep because I was sweltering in the room I woke up in the morning to the sound of hammering, electric, saws, and construction. They ended up moving us to a different room and we had to drag our heavy suitcases down flights of stairs to the new room. The bathroom floor was filthy so we asked them to clean it while we went for a meal. When we returned back to the hotel room, our suitcases were laying on top of our beds because apparently the room had flooded while we were gone, and many of my items were soaked, including my makeup bag that had a lot of expensive make up. They eventually ended up letting us cancel the reservation and rebook somewhere else. But despite the fact that they allowed us to cancel, I would not stay there again due to the fact that I believe the building has a lot of water damage. It has a mildew smell in the lobby when you walk in.

Helpful?
S
Sherry Wendy
Verified booking
Standard Room
Stayed in Feb 27, 2025

"Exceptional"

10.0

My second time in 2 years at Singular. Great people and very convenient to lots of necessities. Thank you Isai and Antonio 😊

Helpful?
K
Keir
Verified booking
Standard Room
Stayed in Feb 25, 2025

"Excellent"

8.0

Was a good location for all my needs

Helpful?