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8.3 / 10 Guest Rating

Smeatons by Pureserviced

23 Harmony Court, Plymouth, gb

Smeatons by Pureserviced - main view

About the Property

Luxurious Accommodation
4 Bed - Smeatons by Pureserviced offers a spacious holiday home with 4 bedrooms, a fully equipped kitchen, and modern amenities like a flat-screen TV and free WiFi. Guests can relax in comfort and style during their stay near Devil's Point Beach.

Convenient Location
Situated near popular attractions such as Plymouth Hoe and Plymouth Pavilions, guests can easily explore the beauty of Plymouth. With nearby access to water sports facilities and golf clubs, there's no shortage of activities for visitors to enjoy.

Exceptional Services
From providing bed linen and towels to offering laundry services, 4 Bed - Smeatons ensures a hassle-free experience for guests. The non-smoking property's attention to detail and commitment to customer satisfaction make it the ideal choice for a memorable stay in Plymouth.

Book your stay at 4 Bed - Smeatons by Pureserviced now for a perfect blend of comfort and convenience.

Facilities & Amenities

Non-smoking rooms
Pets allowed
Non-smoking throughout
Guest rooms disinfected between stays
Cashless payment available
Property cleaned by professional cleaning companies
Free wired internet
Internet access
Housekeeping on request
Water sports equipment

Important Information

Check-in & Out

Check-in
Check-out10:30 AM

Property Notes

This property does not feature a reception desk. In order to complete the online check-in process, guests are required to provide an ID before arrival.This property does not accommodate bachelor(ette) or similar parties.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent63 verified reviews
AI Summary

Guests highly rate the location is great for children and frequently praise the good surrounding area.

Categories

Cleanliness4.0
Service8.6
Location9.6
Room Quality8.6
Amenities9.6
Value for Money9.1
Food and Beverage9.6
Overall Experience7.5

Select topics to read reviews

D
DhuhagbGB
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"It was disappointing and sad. They have a big issue with cleanliness."

1.0

I booked this property from 16 September to 2 October, but I left on 20 September due to unacceptable conditions. 1. Cleanliness: • The bathroom and kitchen were dirty upon arrival. • Spiders were all over the walls, which made the stay very uncomfortable. 2. Noise: • There was constant noise around the property, making it very difficult for my children to sleep. 3. Safety: • One day, I returned to find the door open. The locking mechanism was faulty, and I never received clear instructions on how to secure it properly. • I reported this issue through Booking.com since the property management was unavailable. Someone was sent the next day, but by then I no longer felt safe staying there. 4. Management & Communication: • The property management failed to respond promptly. • They only replied by email after Booking.com escalated the issue. No one called to check on the situation or offer support. • Their email response was dismissive, stating: “we do not see any evidence of issues with the lock and therefore will not be amending the reservation.” • They did not acknowledge my concerns and processed the checkout immediately without offering any form of compensation or refund. 5. Comparison with Other Properties: I have previously stayed in two short-term rental properties, and both were phenomenal — unlike this experience with Pureserviced property, which was extremely disappointing. Positive Aspect: The only redeeming feature is that the surrounding area offers a good space for children to play. Final Recommendation: I do not recommend staying at this property due to poor conditions, lack of security, and unresponsive management.

I booked this property from 16 September to 2 October, but I left on 20 September due to unacceptable conditions. 1. Cleanliness: • The bathroom and kitchen were dirty upon arrival. • Spiders were all over the walls, which made the stay very uncomfortable. 2. Noise: • There was constant noise around the property, making it very difficult for my children to sleep. 3. Safety: • One day, I returned to find the door open. The locking mechanism was faulty, and I never received clear instructions on how to secure it properly. • I reported this issue through Booking.com since the property management was unavailable. Someone was sent the next day, but by then I no longer felt safe staying there. 4. Management & Communication: • The property management failed to respond promptly. • They only replied by email after Booking.com escalated the issue. No one called to check on the situation or offer support. • Their email response was dismissive, stating: “we do not see any evidence of issues with the lock and therefore will not be amending the reservation.” • They did not acknowledge my concerns and processed the checkout immediately without offering any form of compensation or refund. 5. Comparison with Other Properties: I have previously stayed in two short-term rental properties, and both were phenomenal — unlike this experience with Pureserviced property, which was extremely disappointing. Positive Aspect: The only redeeming feature is that the surrounding area offers a good space for children to play. Final Recommendation: I do not recommend staying at this property due to poor conditions, lack of security, and unresponsive management.

Helpful?
F
FinngbGB
Verified booking
extended_group
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

9.0
Helpful?
G
GallaghergbGB
Verified booking
extended_group
Standard Room
Stayed in Dec 3, 2025

"Exceptional"

9.0

Great property and location

Helpful?
C
CameliagbGB
Verified booking
couple
Standard Room
Stayed in Oct 19, 2025

"Exceptional"

10.0
Helpful?
Z
ZemengbGB
Verified booking
extended_group
Standard Room
Stayed in Oct 7, 2025

"Exceptional"

10.0
Helpful?
N
NatashagbGB
Verified booking
family_with_children
Standard Room
Stayed in Aug 20, 2025

"**AVOID AVOID AVOID**"

1.0

Location good

**AVOID AVOID AVOID** This property was not as advertised!! Upon arrival, it was immediately clear that the property had not been properly cleaned or maintained. Specifically, I encountered the following issues: A horrendous smell of the entire top floor, the sofa was ripped and filthy to the point we had to cover it to even sit on them, the kitchen hob was disgusting and beyond use!! there was liquid splattered up the banister, the carpets were dirty with a number of pieces of chewing gum stuck to it, the bottom few steps of the top flight of stairs are on the verge of falling through, the bathrooms were DISGUSTING, they were mouldy and had not been cleaned properly and there was a damp smell to the bottom floor bathroom. We used the property purely as a base to sleep, we could not use the kitchen facilities for cooking which cost us extra in having the eat out! If I have not been 7 hours from home as a family of 7 on the busiest week in Plymouth I would of found alternative accommodation but this was not possible! I had plenty more photos of the house that did not meet the advertisement but you could only add 4!!

Helpful?
D
DebbiegbGB
Verified booking
extended_group
Standard Room
Stayed in Aug 11, 2025

"Would definitely come again. Great apartment in great location"

9.0

Location and size and cleanliness

Tv remote didn’t work in main lounge

Helpful?
R
RodriguesgbGB
Verified booking
extended_group
Standard Room
Stayed in Aug 4, 2025

"Had a lovely time with family here. Everyone enjoyed the stay."

9.0

It’s was spacious, everything was organised well.

Only thing had to climb 2 floors up.

Helpful?
J
JosephgbGB
Verified booking
extended_group
Standard Room
Stayed in Jul 27, 2025

"Excellent"

8.0
Helpful?
L
LuischCH
Verified booking
family with young children
Standard Room
Stayed in Jul 7, 2025

"Very good"

8.0

Nice view & excellent location

We were six but only 5 chairs in dining table and cutlery for 5 people as well

Helpful?