Luana Nai'a Inn

Carol and Kevin were great hosts. We had a little hiccup trying to get into the property as Carol had left me a message, but we had been flying all day and hadnt listened to it. But, all was well and they were welcoming and accomodating.

The host Kevin and Carol were amazing. They went above and beyond for us. We had great conversation and made us feel at home.

I thoroughly enjoyed my peaceful stay at the Luana Inn. A pool and hot tub are super important to me and when I read that they are naturally treated for cleanliness I was sold. Also the fact that chemical type cleaners etc are not used in general was a plus. The view from the pool area and the entire property was even more beautiful than I had expected. I was meeting up with friends for the remainder of my trip so it was nice coming from the mainland to chill for a couple days beforehand and acclimate to island life! The innkeepers Carol and Kevin were incredibly hospitable and a pleasure to meet. I understand that breakfast is going to be offered starting June 1st. I was lucky enough to be the sampler of a few delicious creative breakfasts that Carol prepared for me. Please see photos! This is a wonderful choice for guests that are looking for relaxed peaceful environment away from busy Kona town. Many Mahalos for a wonderful experience! Cooleen

Our fourth time staying at the Luana Inn. We stay in one of the 2 units in the separate structure in the back as one has a full kitchen as well as an outdoor grill. The units are sufficiently furnished, clean, and have good wifi, The only minor negatives are the living room couches aren't very comfortable and the lighting way too bright. The pool is beautiful, the hot tub next to it works well and the views from those areas are expansive. There is a shower at the pool area that we use instead of the one in the unit as who doesn't want a full ocean view when showering. You can't ask for a better location and you don't generally need the A/C to run while you sleep.

We thoroughly enjoyed our stay at the Luana Inn. The grounds are gorgeous and the hosts (Carol and Kevin) are so welcoming, helpful and friendly. We stayed in the Ala'ula suite which had everything that we needed -- an amazingly comfortable king-size bed, adequate kitchen, lovely outdoor lanai and wifi. We will definitely return!

A fantastic place to stay! We found this place on the day that Kona airport closed due to a runway crack. Diana is a great host. We arrived there almost midnight, Diana waited for us and helped us get settled in. Next morning, we woke up to an amazing sea view. Diana showed us around and gave us a very thorough guide to nearby scenic spots. It is very close to the best snorkeling spot on the Big Island. The property has a sauna and swimming pool, which is great. It is also easy to find nice restaurants nearby.

Very very good. Very beautiful room and environment. The price is very good.

My husband and I stayed 3 nights in the Moana room, which was very comfortable and had everything we needed. We chose Luana Inn because of its location near our favorite snorkeling spot...Two Step. The grounds are beautiful and the caretaker,, Wendy, was friendly and helpful...even providing a box fan so we could sleep in comfort without running the air conditioning (I hate sleeping in air conditioning). Such peaceful surroundings with the sounds of the frogs at night and the birds in the day. A beautiful view and amazing sunsets!

I don't like writing negative reviews, but there's no way around this. We had 5 nights booked in the Alaula Suite, but left the property after two. As soon as we arrived to the room, we decided we were not comfortable staying and wanted to leave, so spent half a day researching alternative hotels which meant we lost a day of our holiday which is a shame as we were visiting for honeymoon. Pro's: 1. The room was large, so could accommodate for additional guests. 2. Check-in was easy (although you'll need a US phone or the ability to call abroad to contact the inn-keeper). 3. It was secluded, we didn't see another single person whilst there (including the inn-keeper after check-in). We were able to access our room an hour earlier than check-in as the inn-keeper had finished turning it over. 4. If you're interested in visiting Captain Cook's Monument, or the Captain Cook area, then it's very close. 5. The internet is good, and there's a new TV with a large number of channels (be wary though of what previous guests have searched for on youtube....!) Con's: 1. The smell in the bathroom, I can't explain it, but we didn't want to use the bathroom. 2. Cleanliness; the sofabed was stained, the fridge was dirty (although we asked the inn-keeper to clean it straight away which she did), the shower curtain was stained and mouldy and there were ants along the kitchen side. Regarding the ants, yes the property is in the jungle, but I don't think leaving an ant infestation on/around an area designed for food preparation is adequate. 3. The property and bathroom was DATED, the bathroom especially. 4. The wallpaper was peeling off the walls, I don't know how that's acceptable to leave as-is. 5. The air-con units were old and weak. We had both on full and it took hours for the room to cool down so when we took a closer look we realised the filters were completely clogged and looked like they'd never been cleaned. Not acceptable. 6. There's no blind on the porch door so anyone walking past could look straight in facing the bed. 7. The porch furniture was dirty and broken, we didn't want to sit out there at all. As I said, we arrived, we didn't feel comfortable staying, so we decided to move hotels. I informed the owner via Email, and we had a brief Email exchange. She offered compensation which sounded great, but after a few Emails, the compensation she was offering was a free visit next year after the room was renovated. I informed her we live in the UK, have a small child and this visit was a once-in-a-lifetime opportunity for our honeymoon so returning wouldn't be possible for us. I asked what other compensation could be offered and I heard nothing......I'm still waiting for a response.....sounds like a hollow offer.

This place has a gorgeous location tucked away on a steep hillside with great views off to the ocean. It's very private, with a gate that is easy to pass by.