Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

Amazing entertainment schedule even for an adult only resort, loved Yoni and Angel out there everyday giving their 100%, and also loved the butlers service shoutout to Joaquin and Karen always doing their best to comply to our requests.

We spent 8 days in December, and it was our first time there. I really like the design and decor of the hotel. Rooms were very nice with a walk in shower, and we had a gorgeous patio with a parrot mural on the wall, chairs, and hammock with colorful pillows. The vibe is very Key West with the turquoise and white colors. The room mini fridge is only stocked with bottles of water. You get points to use at the store for beer, soda, and snacks. I have seen several complaints about this, but it was fine for us. We don’t drink sodas, but my husband did get a couple cans of beer and tiny bags of snacks. Next time I would bring my own snacks. Food was hit or miss. We didn’t go to the buffet for breakfast, since we love ordering breakfast from room service, which was great. The presentation was lovely. We loved the salads (excellent passion fruit vinaigrette), burgers, and fish with risotto at Landshark. The Italian restaurant was good. I liked the carbonara and the Saltimbocca was fine. We only went to the buffet on Asian night, which was typical buffet food. They did serve lunch a few days outside the buffet. We went to the beachside grill once and had decent tacos. Our least favorite restaurant was the steakhouse. Next time I will just skip it. Menu offers beef tenderloin which they did not have both nights we went. They substituted flank steak, which was not good. You can pay to get a better grade of steak. Reservations are required for the steakhouse and Italian restaurants. The entertainment team did a good job at the pool with games, volleyball, blackjack, and poker. We enjoyed playing blackjack. Not as much evening entertainment as other places we have stayed. I wish they had live music in the lobby bar. Service was excellent throughout the hotel, and tips were truly appreciated. I would definitely return, since we got a very reasonable price. Just note, if you are a beach person there is no beach. We knew this when we booked, because I always read reviews on this site prior to booking.

The facilities were very clean and well kept. The staff and service were phenomenal. The Spa was the highlight of our trip. The Santa Ritual was the best! The staff got our reservation wrong so they added a facial at no charge. I highly recommend the hydrotherapy. The reason for the 3 is the food. It was terrible with the exception of the Poolside grill.

Absolutely love this resort So clean, so fun and all the restaurants have amazing food! Cannot lie - we spend most of our time at the Salted Rim because the team there takes such great care of us and makes the environment so welcoming and creates a vibe that is just non stop fun! Special shout out to the guys Gibran, Angel, Luis, Rafael and Victor! Never an empty glass or a night without laughs! We love Margaritaville! I think you will too

WARNING. We booked a 10 day trip to the resort. Our flight was cancelled and we were unable to get another flight for 3 days. We made the mistake of accepting the repeated requests from Margaritaville To check in on line. Little did we know that by doing so we forfieted our $4225.00 we paid for the hotel. We checked in, on line, a day before our original flight. I reached out to the hotel the day our flight was cancelled to see what our next steps would be. NO RESPONSE FROM THE HOTEL AT ALL. Left messages with no response We were finally able to get a response from the hotel,5 DAYS LATER. And were told we were a no show and that because we checked in on line we do not get any of our money refunded!!! Thanking Margaritaville for such Christmas Spirit and actually caring about their customers. NOT!!! We are a senior couple on a budget and save for our trips yearly this is a significant wrong doing by the hotel and hotel staff no compassion at all. Worst hotel experience in outer 65 years of travel. STAY AWAY

EL HOTEL ES MUY LINDO, EL PERSONAL ESTA SIEMPRE ATENTO A LAS NECESIDADES DE LAS PERSONAS.

ME FALTO LA PLAYA

The whole experience was amazing, from check in with Alejandro to excursion recommendations from Nacho to dance lesson from Dennis and Mariel. We would come back over and over!

Have had the opportunity to go to this resort twice in the last two years. It has only been open a few years and everything was excellent. From our private butler, in room dinner, spa treatments, restaurants and bar service. We have been members for over ten years highly recommended this resort. The only down side is this is not the resort to go to if you our a beach person as recent hurricanes have damaged beach property, but don’t worry the pool and pool bar service make up for this. All ready booked for this coming April. Can’t wait to get back. Richard and Elisabet