Number 19 Brighton

Advertised a "24 hour reception", there is no reception. It's lockboxes and codes. No check-in instructions were sent. I was calling and knocking for almost an hour before I got through to someone. I'd almost given up and booked another hotel. Shower had a broken door which had been replaced with an I'll fitting curtain. Could hear absolutely everything through the walls.

The building was pretty old , basic rooms though very clean, advertised as B&B but no option to have breakfast good location

I really enjoyed my stay. The price was very good for pride weekend and for what I got. The room was so cosy and comfortable, the location suberb! I was so impressed with most things about the hotel. The only improvements would be the pressure of the shower and perhaps a new carpet as mine had a few stains on it. The check in was a bit awkward too with the digital code box not stated how to use on the check in email - we called and were guided through though. I would stay here again

This stay was a disaster from start to finish and we will never return to this property!.On arrival at 9.30pm there was a fault with the alarm system which meant it sounded intermitently for over 2 hours meaning we could not sleep until after many phone calls later someone from the hotel finally came to silence it with no apologies for the disturbance whatsoever. There was constant noise from the street outside as we were in a ground floor room facing the street and the final straw for us was when the alarm malfunctioned again at 4am waking up ourselves and the other guests which took another 30 minutes to rectify and by which time we had completely given up on any sleep and written this off as a joke of a hotel. The level of service was non existent and we did not feel safe in this property. Could not leave fast enough and were informed during our stay that they knew about the alarm issue which we found absolutely disgraceful!. Cannot stress how poor this experience was

Advertised B and B but no breakfast Very noisy occupants kept awake until 3.45 am Not told about hand needed to open key pad . Once in buzzing noise from main hall area continued all night. Very noisy occupants either above or alongside shouting screaming until 3.45 am

Great

The room was nicely decorated. The bed was really comfortable. No hand rail for the towels, could only fill the kettle by using the glass to fill it up as sink was too small. To boil the kettle you had to plug it in by the bed on the floor. Very noisy outside and you couldn't open the windows or close them.

Our room was located on the top floor. The carpet was stained and had clearly seen better days, but the bed and linen was clean. We were woken overnight as we heard a dripping from the en suite. Thinking it was a tap or shower we went to turn it off only to find that the light fixtures were leaking. We then found it hard to commincate with the owners as there is no check in and nobody on site to help with issues. It was fine for a night to get our heads down, but i cannot reccomend this hotel at all.

The room was clean but the washroom too small plus the shower was not good enough to take shower, no fan was left in the room in hot weather 26°. Will never refer friends unless no option

The booking said with breakfast. There wasn't any breakfast and nowhere immediately nearby to go. When we arrived i had to call their number as I had not recieved an email with instructions. The call diverts to an overseas call centre so could hardly hear the operator. Weirdly the email went to spam their previous one came through fine. The room was clean and comfortable with facilities to make hot drinks so that was all fine. Shower room was clean too.