Sosuite at French Quarters - Rittenhouse Square

Worst experience. No hot water in shower, long hairs everywhere, door lock didn't work properly, elevator broke TWICE and i was on 4th floor with a spinal/leg injury. The worst insult was that they only refunded a small fraction of my fee. It's unjust and I'm furious they are keeping my money. It was a very expensive rental, especially for what I actually got. I should've just stayed in a nearby hotel instead, almost the same cost. They were polite but offered no real restitution and I had to book another hotel to leave this one early.

The room was in a very nice and low crime area of Philly, Rittenhouse Square. This area is perfect for sitting outside, and enjoying the scenery. It is also close to rental Bike stations, and many places to stop to eat.

The room 402, was very noisy at night because of an outdoor beer and party location right next door. This made it impossible to even hear the TV.

We had booked two units. One was incredibly dirty and so we had to move. The other unit was for 3 people but the lock on the door didn’t work so Sosuites moved us at 1:00 am in the morning to another unit that was only meant for 2. The units did not have refilled soap and conditioner - it looks like they forgot to replace items between guests. The replacement unit we were in did not have bedding or towels for our third person. Sosuites was not understanding in providing a sufficient refund for the downgrade in the room and for fitting 3 people In a room meant for 2.

Liked the kitchen setup - clean pots and pans (good quality for cooking too!) Liked the bathroom setup Appreciated the quality bedroom closet accessories for hanging and our clothing; could have used a couple more hangers. Liked the central location; it was easy to walk to a lot of different sites and restaurants

The floors were not very clean. Luckily there was a broom available. We were able to clean up a bit with that. Because there was only one kitchen towel we ended up using paper towels for a lot of clean up. The paper towels were very low quality. The common area (kitchen, dining, sitting area) was set up oddly. We could really only sit at the dining table if we weren't in the bedroom. This set up made it less comfortable to hang out and relax.

Great location and fab apartment.

Great place in the city a block from rittenhouse sq, it's my second sosuite location and they've done great jobs on layouts, kitchen, and initial living supplies

Kitchen sink water worked half the time, never got water in the bathroom above a barely not-cold temp. Infra needs a little TLC there.

The location is good. Near to main shopping areas and places of interest.

The facilities such as hot shower could be better. Apartment servicing and cleaning could be offered for longer stay.

Location, clean

Tv remote was broken with the volume stuck on max volume. Unable to adjust so unable to watch TV.