Orchid House Baja & Beach Club

The property itself is quite pretty. The rooms are large and nicely appointed. The bar and kitchen staff were very friendly and accommodating. BUT...that is where the service quality ends. We went to the bar one evening at 9:30, only to be told that they were closed. The lobby is only staffed starting after 7am, so we weren't able to do a proper checkout. There is no restroom close to the pool or beach club. You have to walk to the lobby or across the parking lot. There does not seem to be any concierge or other service available to book tours or other activities. The rooms do not have irons, so you have to request one from housekeeping. But, the thing that REALLY annoyed me, was that they charged me 600 pesos in "damages" because one of the bath towels was dirty. I found this to be ridiculous. Overall I cannot recommend this hotel. I found that for the price, the services were minimal. I expected better.

la alberca

Ruidoso de noche y por el dia la alberca llena de personas que pagan daypass

No telefono en habitación, no suficientes canales de television, internet de mala calidad en la habitación

La propiedad tiene privacidad y calidad, el personal del hotel es muy atento. Al club de playa le falta ser majorado en instalaciones y servicios, especialmente al cliente, los camastros estaban ocupados con clientes de day pass y nosotros pagamos muy bien como para tener preferencia y exclusividad y tuvimos que esperar varias horas y ni siquiera nos avisaron hasta que seguimos insistiendo.

For being one of the most expensive hotels in La Paz it was a bad experience.The customer service was horrible they looked mad all the time and took for ever to get a drink made. The bungolow rooms look really cool on their website but A/C was not working and also leaking on our bed. (It was 109F) so yeah that wasnt fun. The lighting around the bungolow was pretty and i tripped and cut my toe pretty bad. This is the first time i write a negative review and sucks that it had to be in La Paz

Es un hotel PÉSIMO servicio. Vamos a empezar porque en la app de hoteles.com nos vendieron un cuarto que decía "comming soon" (pensando que sería igual a todo lo que tienen) y para nuestra sorpresa, no tenía NADA que ver con el hotel original. Son unas cabañas que hicieron bastante chafas. El personal no tiene idea de nada, uno te toma la orden, el otro trae la comida, otro la bebida , otro el ticket. Tienen un desastre . Jamás y eso que viajo muchísimo , jamás en ningún hotel había visto tanto desorden en un personal, te hacían firmar mil tickets que porque la cocina es independiente, la propina en otro ticket, etc. Les pedías algo de tomar, no te lo traen. Tenía una gotera de AC en mi cara, todas las noches me despertaba porque ne caía agua en la cara. Nos despertó una persona de ahí pisando latas a las 6:00 am otro día otra persona haciendo ruido con las piedras. De verdad es un MUY mal hotel. Incluso puede quebrar. No lo recomiendo a NADIE , jamás iría a otro hotel de ellos.

Muy lindo hotel; me encantan las habitaciones y la alberca. El restaurante tiene comida riquísima! Recomiendo el omelete con camarón.

Excellent customer service!! Facilities very clean! I highly recommend this place!!!

The only thing we experienced that was frustrating was the very weak/limited WiFi in our room. We needed to make transportation arrangements, daily plans, and communicate with family and this made it very difficult.