Kasa Capitol Hill Seattle

Booking sucks and the self check in with no luggage storage sucks and the communication was zero I am going to tell everyone I know don’t use booking

Clean, location, privacy, huge bed

Good location, places to eat, have breakfast and coffee nearby. Very comfortable beds and spacious rooms.

Only one seat for sitting to eat at the kitchen area. We had some poor communication using the app about the coffee machine. Took over 24hrs to resolve an issue with would have been resolved in seconds if we had onsite staff. We also were advised there was luggage storage, which there is, however this is first come, first serve, and there are only 2 lockers for large cases, we had to find and pay for an alternative place and pay for this. All of these things are small, and we really enjoyed our stay and would stay again!

Very clean, secure, in good location. Facilities in flat were really good

Nothing, but would have been good to have some decaf coffee and tea selection

Originally booked and paid in Sonders 'Sister' apartment in Seattle but moved by Sonder when original apartment was sold. Arrived at new apartment to find new booking not recognized. Almost impossible to find someone prepared to help. Only suggestion was to try somewhere else? Maybe fine place to stay when things work out but not worth taking the risk. Had to find last minute alternative accommodation after booking and paying for 'Pivot'. Sonder very difficult to deak with, little chance of seeing any refund. Feel as if our money was 'stolen'

Everything was perfect, and the view form the rooftop was amazing, very clean, close to the city centre, I really recommend for everyone

Great location. No check in required. Codes provided electronically