Kasa Scottsdale North Phoenix

Don’t book! You will get canceled on! They just canceled our room for thanksgiving!! Booked through capital one and this place even confirmed a couple weeks ago now it’s gone?!

We just finished our stay at Kasa North Phoenix. We got nervous because we saw some bad reviews and there havent been many reviews in the last year. DO NOT be afraid to BOOK THIS! What a great experience. It is very self directed but the support is phenomenal. The apartment had a bit of wear and tear but it was nothing bad at all. It smelled good. The bed was so comfortable and it was stocked with everything we needed. And it was lovely to spend four days in a two bedroom apartment with a full kitchen for our four days and it cost less than a hotel. WE loved it and will be looking for Kasa properties in the future. And the location was PERFECTION!!! Enjoy your next stay at Kasa.

The place smelled like hot trash. Could not breathe. Had to turn AC off and deal with AZ 110 weather. No refund. Offered another room at another property but came here in a business trip to be able to walk across the seeet. Towels were stained and broken things here and there.

The complex has amazing amenities, it was clean, comfortable and we would love to stay there again. Customer service was 10 out of 10!

Travel for work. Nice to have a place that is more like being at home.

I was reading other reviews about the directions and the only problem I had was finding the room from the parking garage. They also didn’t let me know you had to use the key fob to go to the second floor. I recommend going into the leasing office and getting a map. They were great. When we checked in the valet suggested I do that first but I was just being stubborn. The apartment was beautiful only complaint was they had very hard beds. Overall would probably stay again if it was a little cheaper.

It’s a great location, apartment is nicely furnished, comfortable and convenient

Don’t stay here. Not any sort of vacation rental. This is a giant apartment complex and full of full-time residents. The walls are paper thin and a neighbor’s music was coming through the wall. We tried to knock on the door, but no one answered. We contacted Kasa directly who said they would handle the situation in the morning. That’s a great solution to a noise complaint at 10:00 at night. We ended up dragging the mattress out of the bedroom and moving it into the kitchen … yes, we slept on the kitchen floor to escape the neighbor’s music. We complained again to Kasa and asked to cancel our remaining nights and issue a refund. Kasa refused because we’d booked on a non-findable rate. I tried to beg and plead with them about unforeseen circumstances beyond our control, as well as an inability to remedy a bad situation, as well as the fact that we were trying to sleep in the kitchen. Kasa still refused to cancel and refund us. While they did move us to a different unit, this second unit was smelly and still noisy. Although it wasn’t obnoxious music, we could just hear the new neighbor’s every movement. Bad place and a complete customer service failure. Total waste of money. Don’t stay here.

I was a little nervous initially about staying here because I saw some reviews that stated it was confusing to get into the building and to find your room. We didn’t have an issue at all. We were provided clear instructions that made it really easy. The price was great compared to most hotels in the area, and the amenities were fantastic. I would 100 percent stay here again and maybe even move here it was such a great stay

The location of the room to parking was confusing and the pool was closed and that was the reaso. Why we booked was to use the pool. No pull out couch for kids