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9.2 / 10 Guest Rating

The Thomas Hotel

109 E Erwin St, Tyler, Texas, 75702, Tyler, US

The Thomas Hotel - main view

About the Property

Welcome to The Thomas Hotel, your perfect home away from home in the heart of Tyler!

Convenient Amenities
Enjoy seamless connectivity with complimentary wireless internet access and concierge services at your disposal. Our dedicated staff is here to assist you with all your needs, ensuring a hassle-free stay.

Comfortable Guestrooms
Retire to one of our eight well-appointed guestrooms featuring kitchenettes equipped with microwaves and espresso makers. Unwind in separate sitting areas or catch your favorite shows on smart televisions with cable programming.

On-Site Dining & Refreshments
Savor delightful snacks from our snack bar/deli, and end your day with a refreshing drink at our bar/lounge. Daily housekeeping ensures your space remains clean and inviting.

Don't miss out on an unforgettable experience—book your stay at The Thomas Hotel today!

Facilities & Amenities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Express check-out
Smoke-free property
Snack bar/deli
Wheelchair-accessible public washroom

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional71 verified reviews
AI Summary

Guests highly rate the accommodating staff and frequently praise the gorgeous architecture.

Categories

Cleanliness9.2
Service9.6
Location8.7
Room Quality9.2
Amenities9.2
Value for Money9.2
Food and Beverage9.2
Overall Experience9.2

Select topics to read reviews

K
Kevin
Verified booking
Standard Room
Stayed in Oct 12, 2025

"Exceptional"

10.0

Like having a small quiet apartment. Love the access code rather than fooling around checking in at a front desk. Love the little lobby bar and the little perks. Really feels like I am using a friend’s place without the friend being home. This is my new place to stay when I am in Tyler.

Helpful?
A
Aaron
Verified booking
Standard Room
Stayed in Oct 3, 2025

"Exceptional"

10.0

Very nice hotel, very clean

Helpful?
K
Kyna
Verified booking
Standard Room
Stayed in Sep 29, 2025

"Exceptional"

10.0

The Thomas Hotel is simply amazing! We live in Tyler but some friends and I decided to have a little staycation to try it out. The staff was so accommodating and the check-in process was seamless and quick. The entire hotel is gorgeous with wonderful architecture and interior decorating. My friends and I would not hesitate to recommend the Thomas as the must-stay hotel anywhere around.

Helpful?
M
Michael
Verified booking
partner
Standard Room
Stayed in Sep 14, 2025

"Exceptional"

10.0

I did forget my black metal drinking cup and tried to go back in and get it but my code no longer work.

Helpful?
T
Tesha
Verified booking
family
Standard Room
Stayed in Sep 6, 2025

"Exceptional"

10.0

Room was clean, spacious, and had everything we needed. Hotel felt very secure. Be prepared for the view if you stay in the room facing the deserted building and deserted parking garage. It may be the worst view in the entire town. Close the curtain and enjoy your stay! Visit the Loft across the street and eat at Moocho Burrito for breakfast.

Helpful?
B
Blake
Verified booking
Standard Room
Stayed in Aug 31, 2025

"Exceptional"

10.0

. Great stay

Helpful?
L
L2376BGallisona
Verified booking
NONE
Standard Room
Stayed in Aug 6, 2025

"10/10 at The Judge"

10.0

The Hotel Bar was absolutely wonderful! The experience provided by the bartender behind the bar was sublime and the menu was very impressive ! Such a beautiful space and The Cocktails are on a different level for Tyler Texas! Cash was awesome

Helpful?
L
love2go2mexicoHIGHLAND VILLAGE, TEXAS
Verified booking
Couples
Standard Room
Stayed in Jul 13, 2025

"Not what we were anticipating based on advertising"

4.0

Let’s start with the positives. 1. Property was clean 2. We didn’t need or use but there was a nice kitchenette set up with fridge, microwave, dishes and sink. 3.towels were nice and they provided make up clothes instead of having to use wash clothes. 4. The ore-arrival instructions were thorough and easy to understand. 5. The hostess we met we when arrived was friendly and helpful in advising us where we could park. 6. AC works well. 7. They provide robes. Negatives: 1. Price is absolutely way too expensive for this property. We chose this property because it was supposed to be boutique and nice. Not the case. It was more like a dorm room type of set up. There was nothing warm and inviting about the property. 2. This is like a bed and breakfast except with no breakfast, I think they have maybe 10 rooms. 3. They claim to have a “lounge” called the Judge. The lounge consists of a couple of small tables and a few chairs and is part of the lobby. The “bar” is a counter with a. Mini fridge underneath. It’s supposed to be open on Saturday evenings and there was never anyone there working. 4. Parking is sketchy. Signs say no parking, hostess said we could park in places that said we couldn’t. We did park where she advised and there were no issues. 5. There is no elevator access. It wasn’t the end of the world for us but when traveling with heavy cases, an elevator would be preferred. 6. There was one small windows in our room that overlooked a deserted and dilapidated parking garage with all kinds of inappropriate graffiti. 7. There was a small side table in the bedroom and a bed. No clock, no safe. No USB Ports, all electrical outlets. 8. Robes provided had seen much better days, served a purpose but it’s time to replace them. 9. You have a sitting area/living space but no TV. Only TV is in bedroom. 10. Walls are paper thin. 11. Suite 5 is located directly over a bar that has loud music until early hours of morning. 12. You have to have a code to get into the front door as well as your room. We arrived back to hotel at 11pm and our code wouldn’t work. There was no one working in the lobby. Called and a young woman came out in her shorts and slippers to help us. She couldn’t get our code to work,then a younger man came in front door and started to help. Still couldn’t get our code to work. After a few minutes the guy said, I will just give you my code. Lady looked at guy and said “that gets you into everything”. We just wanted to go to our room and go to bed. We ended up writing down the guys code and went to our room. Essentially, with his code we had free run of the building and suites I believe. I never tried the code anywhere else but that’s alarming that they would give someone a code that would get into “everything”. 13. Check out is at 11 but we let at 9:40. They advertise they have muffins and coffee in the “lounge” at breakfast. There was nothing out and there were 3 people working at plastic tables and there was white paper taped over the windows. It’s appeared they were closing for a couple of weeks to do some sort of work. We walked past the 3people, no one said a word, never looked at us, nothing. 14. As we were packing up, we found a man’s dirty sock in the corner by the tiny bedside table. It served a purpose for us to sleep while we were in town for a wedding but we would have been no worse off and spent less money at at courtyard or best western, 14. There was one

Helpful?
C
CarlausUS
Verified booking
family with young children
Standard Room
Stayed in Jun 15, 2025

"I would definitely return!"

10.0

Very nice and clean. All amenities provided. Staff was very helpful and friendly.

I liked everything.

Helpful?
K
kaylafrost1ROBINSON, TEXAS
Verified booking
Couples
Standard Room
Stayed in May 19, 2025

"YOU HAVE BEEN WARNED please dont make the same mistake I did!"

2.0

My husband and I stayed that the Thomas hotel 2 nights over the last weekend. First of all there is zero parking for the hotel that is not taken when you arrive. There are NO DESIGNATED SPOTS FOR HOTEL! Also we there is no luggage cart available to help bring luggage to your room. I am very fit and capable but had two sets of golf clubs and luggage and it would have been nice to have a luggage cart to accommodate us this time. There is no ice machine in the entire hotel. When I called the person that was the "front desk clerk" I was told I could take a 2 min drive to local convenient store to grab some. Lastly the rooms are not chic at all or modern! There is one bed side table on one side of bed and the other side of bed requires someone to squeeze up against wall to get in and out of bed. There is a super small vanity that only one person can use at a time and no full length mirror in the entire room. I would not recommend this hotel to anyone!

Helpful?