The Quoin Hotel

Fantastic staff. Unique design. Fantastically appointed rooms. Safe Valet. If you could somehow get bored with the onsite f&b, you are a short walk some of the other best offerings in Wilmington.

We have stayed at the Quoin one other time and had a great experience so I was excited to return. Our stay was not nearly as great this time. Our first night at the hotel the entire hotel was booked for a party (restaurant, bar, rooftop, downstairs bar). Part of staying at a hotel is being able to use the other facilities, we couldn't even go to a bar to get a drink, we were confined to our room. We also were excited to use the rooftop and couldn't but the front desk staff told us we could go the next day. The next day we got back to the hotel and the rooftop was booked again, so we were never able to go. When we walked into our room, there was women's hair on the shower wall clearly visible, which means our shower was not cleaned, which is disgusting and not the standard for a 5 star hotel at the rate we were paying. Towards the end of our stay we asked the front desk for a water refill and they told my husband to go get the water himself in the gym. When he went up to the gym he had to walk through the rooftop and the bride started screaming about a random man being there. Also unacceptable, water should be a standard room amenity that can be delivered to you. Overall not happy with our experience, there was also a very loud music festival one night that we weren't aware of and couldn't fall asleep. We also couldn't valet and no-one from the hotel gave us a heads up that that would happen when we left that day with our car. Sadly we will not be back.

I booked this hotel for two nights as part of a wedding anniversary weekend focused on spending a day at Longwood Gardens. Reviews of both the hotel and restaurant were excellent. The front desk was friendly, and staffed with amateurs overseen by a helpful and engaging supervisor. Our room was spacious and quiet, with a comfortable bed, easy to adjust thermostat, great walk-in shower, and a huge sink with little counter space -- a tissue box was behind extra towels below the sink, which had a really slow drain. The rooftop bar was hip and nicely staffed. Breakfast was the smallest offering I have ever seen in 50 years of staying in hotels: coffee, a couple of oranges, two danish, and two slices of a lemon poppyseed poundcake. Good thing that, as someone needing gluten-free, I travel with my own G-F muffins. For the second day's breakfast we got takeout from a vegan & g-f counter down the street: no sit-down breakfasts near here. Valet parking at $45/night was a surprise, as was the relative isolation of the neighborhood. Kids stay free here, but I'd go with the hip aspect. My review of the Quoin restaurant is elsewhere, and, when we ate our second dinner at a seafood restaurant on the Riverfront, I noticed all the hotels along a really walkable area aside the Christina River. That's where we'll go when we come back to the area and Longwood Gardens next year.

The service, the quality of food and staff are very wecoming

The cleaning standard

Beautiful property, very friendly staff. The roof top bar was great and nice restaurant bar- although I did not eat there. Valet made sure to have my car parked up close for early morning departure.

I think the bed was hard and not very comfortable Same with pillow, too thick

Wonderful unique Small Luxury Hotel in DT Wilmington. Great rooftop bar/restaurant/speakeasy. This place has it all beautiful hotel with all the amenities. Close to the Riverwalk and all downtown activities. We are coming back for sure

The hotel is an old bank and they kept a lot of the fetaures which makes this hotel a great choice. The location is perfect if you want to be in the middle of everything and just down the street from the Playhouse and Grand Theater. The rooms are unique and large with everything updated whilke keeping the charm. The hotel resturaunt is cozy and features great menu items and a very large lisy of bourbons. There is a Speakeasy in the basement however, we weren't able to visit because of our schedule. I hear it is a must see. The overall value is exceptional. I would have expected to pay twice as much for the hotel. If you are visiting the downtown area of Wilmington, DE or going to see a show at one of the theaters, this is a must stay.

The Quoin is very centrally located in Wilmington. We enjoyed utilizing valet parking.

Though advertising a rooftop bar, lobby bar and a speakeasy basement bar, only one was open the evening we stayed. We planned to have cocktails after the concert we attended. When we arrived after our concert and were told that the speakeasy required prior reservations and it operated on a “one in, one out” basis even though half of the bar was empty. We had to complain to the front desk to be seated. In the 45 minutes we were in the bar, there was always plenty of empty seating. After being seated neither of the drinks ordered were available! The waitress told us that one beverage, Baileys, was available upstairs in the closed bar but could not be retrieved for service downstairs. This was on St. Patrick’s Day weekend!