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8 / 10 Guest Rating

Hotel Penzance Promenade

The Beach Club, 37 Western Promenade Rd, Penzance, England, TR18 4NW, Penzance, GB

Hotel Penzance Promenade - main view

About the Property

Ocean-View Dining
Satisfy your appetite at The Beach Kitchen restaurant while soaking in the breathtaking ocean view. Enjoy snacks at the onsite coffee shop/cafe and wind down your day with a drink at the bar/lounge.

Convenient Amenities
Make use of complimentary wireless internet access, concierge services, and cooked-to-order breakfasts. Featured amenities include multilingual staff, luggage storage, and laundry facilities.

Close to Attractions
Located by the sea in Penzance, The Beach Club is conveniently near popular attractions like Grand Casino Amusements, Penzance Beach, and Penlee House Gallery and Museum.

Indulge in a seaside getaway at The Beach Club and make lasting memories on your next holiday!

Facilities & Amenities

Electric car charging station
Free WiFi
Luggage storage
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Front desk (limited hours)
Porter/bellhop

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Only registered guests are allowed in the guestrooms. Parking height restrictions apply. Cashless payment methods are available for all transactions.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent55 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness6.7
Service9.2
Location9.2
Room Quality7.2
Amenities8.2
Value for Money8.2
Food and Beverage7.2
Overall Experience8.2

Select topics to read reviews

B
Barrie
Verified booking
partner
Standard Room
Stayed in Sep 24, 2025

"Excellent"

8.0

The constant (i.e. all day and all night) tapping of the ropes on the flagpoles opposite the hotel kept me awake, as I am a light sleeper and we needed to keep the windows open to keep cool. Otherwise, we were very happy with the stay.

Helpful?
D
debbie
Verified booking
Standard Room
Stayed in Sep 12, 2025

"lovely hotel"

10.0

everything great. Staff were particularly good the only issue was the window didnt shut properly

Helpful?
T
Tracy
Verified booking
Standard Room
Stayed in Sep 7, 2025

"Exceptional"

10.0

Lovely hotel right on promenade. Clean and comfortable. Friendly staff. Nice breakfast choices.

Helpful?
V
Victoria
Verified booking
Standard Room
Stayed in Sep 6, 2025

"Lovely hotel, terrible beds"

8.0

We had a room facing the promenade with a panoramic view (room 2) and it was beautiful. The room was very clean and spacious and had everything we needed, aside from hair conditioner, but Lidl is right next door. The beds were very uncomfortable. Hard as a rock. If the beds were comfortable this would be 5 stars for sure. Breakfast was fine, has what you’d expect.

Helpful?
C
Christine
Verified booking
Standard Room
Stayed in Sep 5, 2025

"Schönes Beach-Hotel"

8.0

Grosses Zimmer mit Meerblick, an Hauptstrasse gelegen, gutes Frühstück, freundliche Bedienung

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Sep 3, 2025

"Budget friendly in Penzanze"

6.0

There was a cold Breakfast buffet with many choices, plus a plentiful hot breakfast served as you like it. The staff were very friendly and helpful. The budget room was clean (in a seperate building behind the main hotel) but tired. A bit disorganized but then its probably hard to get staff at times.

Helpful?
M
Mohammed
Verified booking
partner
Standard Room
Stayed in Aug 25, 2025

"Good"

6.0

Payed for a standard room costing £400. The room looked more like a small. Sink was cracked. Shower head was leaking. Toilet wasnt clean. Bedroom carpet was stained.

Helpful?
W
Wing-Hang
Verified booking
Standard Room
Stayed in Aug 21, 2025

"Excellent in Every Way – Great Value for Money"

10.0

This hotel is outstanding in all aspects. From the comfort of the rooms to the service and overall atmosphere, everything exceeded my expectations. What impressed me most is the cost-performance ratio – you really get a lot more than what you pay for. It’s rare to find such quality at this price. Highly recommended for anyone looking for both comfort and value.

Helpful?
J
John
Verified booking
partner
Standard Room
Stayed in Aug 18, 2025

"Exceptional"

10.0

Perfect location, service and staff! Highly recommend, will stay here again.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 17, 2025

"Average "

6.0

I was excited about this hotel because it was next to the sea. On the first day of arrival was strands of hair in my bathroom and other random places even though the room appeared clean, through out my stay after room service I always still found hair. When it came to breakfast the service was very poor, on my second day you were not advised how breakfast was offered. You were just expected to figure omit out I later saw that food was being ordered. I ordered mine around 8:50am (breakfast was till 9:30am) it was 9:20am still no update on food and those who ordered after me had got their food. Eventually at 9:30am I asked I was then told the food order was given to the chef. The second I ordered breakfast I had some of my food and when to get some pastry when (this took under 2 minutes) my table had been cleared and wiped down. This is poor! The food portions were very small as well do not believe it was value for money - as attached. For a small hotel the customer service organisation was not great.

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