Alva Hotel

Just great, easy and quiet. A

This was such a great stay!

We missed not having a staff member to talk to about questions and directions around the city

No staff on premises makes it inconvenient when you have a problem.

Bathroom design was poor with no place to set things down. Otherwise, the room was comfortable. There is no front desk and no restaurants nearby that were open for breakfast.

Worked good for a group of five

An interesting experience. This is a hotel that has no staff physically there most of the time. Check-in was easy though with a code provided. The room was in very good condition, although could have used some more cutlery, bowels, and plates as there is no breakfast at the hotel. We did have issues with the door requiring your full body weight to lock, which wasn't obvious, and so we believed it was faulty initially as it wasn't locking. Customer services on the phone were very helpful and we resolved the issue. There was however another issue with the door not recognising our pin and locking for a period of time. Again Customer services were very helpful and we got in, but the door itself did cause us problems.

Property looked new and great but several things were broken / in disrepair. Sink faucet functioned but was very loose. Door wouldn’t close unless full body weight pressed against it. Outlets next to bed didn’t work.

We didn’t receive the welcome email with instructions.

Loved the hotel. It was modern, clean, and easy check-in and check-out access.