Mondrian Mexico City Condesa

Clean, location, breakfast

Great location. Friendly staff.

The chair in our room completely broke apart when I sat in it(I’m 175lbs btw). The painting in our room was sloppily secured to the wall with 2 sided tape. It detached from the wall in the middle of the night, almost falling on us. The sound scared us both awake. The scale in the bathroom did not work and the steamer had gunk in it like it hadn’t been cleaned in a long time.

The shower pressure was very weak but the temp was even worse. Boiling hot or frigid cold. Took 5+ mins to get the right temp, one tap at a time of the faucet. And for the toilet it is not very private. Glass door and not its own closet - very open bathroom. If you’re alone no biggie but not ideal for sharing. I used the lobby restroom more than once a day

Comfy rooms, perfect location, great gym, comfortable bed.

Not able to set room temperature. It's done central. Breakfast is outside! Which is not great when its cold like this weekend was. It also doesn't help if there are gas heaters that have the glass to protect the flame. As a result there was no heat being distributed. Brrrr

La atención del personal en la recepción, las instalaciones y ubicación del hotel (hicimos menos de 10 minutos caminando hacia el trabajo), el baño y pantalla de la habitación, que tuvieran una báscula en la habitación fue una sorpresa divertida.

Si bien el personal nos ayudó al momento de la entrada, en ningún momento de la reservación recuerdo que el hotel nos haya informado que todos los huéspedes debían ingresar con una identificación oficial para el registro. Por otra parte, las sábanas, colchas y cubre colchones nos hicieron transpirar demasiado y eso que la noche no fue calurosa.