Royal House Stylish Apartments - Chester

Nice apartment, comfortable and within walking distance to city centre, shops, restaurants. Easy to understand instructions when arriving.

Excellent location very near centre. Easy to find Reasonable cost public safe parking right by apartment. Clean and comfortable. Good value for money. Tea, coffee and milk supplied. Tesco opposite The instructions referenced Norhtgate car park but it's now called Delamere St car park.

We struggled a little to get tv working but did eventually, and cental heating never came on very warm. There was an extra heater if we'd needed it. A little table to eat at would be good if huge sofa and pouffe could make room, but not essential.

Modern, clean and centrally located property. Just perfect!!

Nothing :)

The location. The price, the layout of the apartment. Checking in and out was easy. Socket points either side of bed

Lamp didn't work on one side of bed. Only one bath towel for both of us ( but three hand towels). Cutlery drawer was a bit dirty. And the main issue was when we arrived we looked at Manuel for heating and the front panel was missing,tried ringing went to answer machine so left a message wth booking com as this was instructed too this was on the Saturday. On the Sunday I rung again answer machine again. On Monday left another message on booking com. So finally when we arrived home on Monday I got a message on booking.com too say apologies hadn't seen yr message!!!! Then goes on too stay hope you enjoyed your stay, nothing about the heating then another message saying was it on child lock???? Which wasn't stated anywhere in the welcome folder, so hence we went all weekend wth no heating😡😡 Communication should be top of their list this could of been an emergency and wasn't even dealt with in a proper manner. So I'm afraid won't be staying at this apartment again due to lack of communication and lack of apologies.

Location is perfect. Easy access instructions given an hour before check-in time. Apartment was clean enough and suited our needs for an overnight stay.

No teaspoons lol

Location was good

Maybe they should answer the phone when someone is trying to contact them for help as I am not very computer savy.

Location

Nothing

very easy check in and easy to find, cosy and nice apartment and in the centre so perfect to get to anywhere

nothing it was lovely

Overall was a great stay!