Home2 Suites by Hilton Hammond

The room cleaning was unacceptable and the night shift needs an extra employee at the busiest times. Other than that, everything is fine.

We only stayed for a night but had a good experience

Very nice place, at check-in the lady tried to charge me more than what Hotels.com had charged me, she tried to charge me double of what i booked thru the Hotels.com app

No toilet paper in my room door was open when I first got there shower was broken window shade was stuck. Had to get on a chair to pull it down bathroom floor.

I didn’t like the amount of dogs that was staying there and some although they were on leashes they freighted my grandchildren! My room smelled like a dog had been in there but thankfully I had brought some air freshener

Was told after paying before hand for a room that they were not sure if a room was available after paying a deposit few at the hotel. Had to wait for them to run around to try to find a room and get a room cleaned, trash cans were over flowing at the property. There was also towels and other things thrown out in the hall way floors outside rooms. I was charged for my room after I had paid through hotels.com two weeks prior to this visit and had to go get a refund and now waiting to recovery my money from being charged twice 5-7 days.

Great place to stay. Hotel was clean and rooms were spacious. Would definitely stay again.

Great check in and great service Staff were very nice , friendly

The hotel itself is nice. Room was terrific. Liked the gym and public spaces, which includes outdoor patios on ground level. Breakfast included and was decent. Just don't expect staff to do anything beyond very basic operational tasks. They are quick with a "reflexive no." Asked for early check i. Told no rooms were ready. Hard to believe, but okay. Asked for an hour on departure date (a Sunday). Quoted $50. Used the lobby restroonm two different days ... No paper towel. A lot of employees on their phones and chatting among themselves. I may never be in the area again, but if so will try another property.

The property seemed fairly new. The room was great. The breakfast can use some improvement. Not a lot of selection. Eggs were over salted and the turkey sausage patty was tough. The coffee was good.