9 Kms Oeste del Centro de la Fortuna, La Fortuna, Provincia de Alajuela, 21007, La Fortuna, CR
Recreation Opportunities: Take a dip in our outdoor pool or enjoy our complimentary concierge services.
Dining Experience: Indulge in a satisfying meal at our on-site restaurant and socialize at our daily complimentary reception.
Convenience and Comfort: Stay connected with free Wi-Fi, enjoy a daily local cuisine breakfast, and relax in one of our 12 air-conditioned rooms.
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Guests highly rate the excellent service and frequently praise the good location.
The staff was very helpful in finding activities I liked
Our room was not cleaned or furnished with clean towels, cups, etc daily. Also, bc of tours, we had to have a take-out breakfast and it was never ready at the time requested. Bldg was old and shoddily maintained.
I was traveling with a guest that had mobile limitations. The property road and guest bungalows are on a steep incline. The road on the property is uneven and is rutted. My guest at one point fell and thankfully , there was someone behind her to catch her. I informed the front desk person that my guest felt unsafe and made a reservation at a nearby hotel. I asked for a refund for the second night of our stay. I was told the manager refused my request. The desk clerk Randy was apologetic and kind. Beware of this hotel if you have any physical limitations.
Wonderful location, yummy food, lovely staff!
Very basic room which had seen better days. Nowhere to hang anything - a problem when it is wet! Good shower and comfortable beds. Breakfast was ok and staff were helpful. Great location to get around the Arenal volcano area and get into La Fortuna town.
Lovely no frills hotel outside of town but close to places to see and eat. Would stay there again.
Everything was excellent during our stay. Staff is really nice, the maintenance guy help me with a flat tire fixing with his own kit (he saved us). Area is really well positioned for Arenal Volcano park and good food options around.
Our stay at the Arenal Roca Lodge was great. Although the rooms are a bit dated, they were clean, the bed was comfortable and the bathroom was large. The view out the window was incredible, although the weather hindered our view for much of the stay. Randy at the front desk was incredibly helpful and very kind, he made our stay that much better. The breakfast in the morning was also very good, and everyone cooking/serving was very kind.
Loved this place. Amazing view of El Volcan from our window. Close to the hot spring river that is free and natural.
The bathroom service was not complete, there was no space for clothes, there was no variety in breakfast.
