THE HIGHLANDER INN

It was a wonderful stay at Highlander Inn! =) I was surprised when I opened the door to the room - such a beautiful room greeted me! =D There was a fireplace and a hot tub. There was both a microwave and fridge. There were lots of shampoo and soap and two fluffy white towels. I wish there were more channels on TV but I brought my iPad too. Wifi worked well. When it got chilly in the night, the fireplace was a lifesaver. It was very warm in front of it. I booked this on a whim and didn’t understand why there were so many bad reviews!? It certainly was a great motel and I’d stay here again. I had a such a restful and relaxing time.

No Bible, it was good. Just if you need a place to sleep.

Excellent

It was the nastiest place I have ever been in. The place was so dirty that we went out and bought some cleaning supplies for us to clean the room ourselves. The bathroom had urine covering the walls. The air conditioner was so dirty it would have covered the room in dust if turned on. The light switches and door knobs were visibly dirty. The floors were filthy, they had to be swept. There were cobwebs and bugs. After cleaning the room we were checking the beds; after turning down the bedding, the sheets and mattress pad were covered in stains that appeared to be urine and other bodily fluids, along with other people’s hair. I cannot imagine any person being willing to stay in these conditions. I do not expect perfection, but a bed with other individuals DNA visible to the naked eye is completely unacceptable. I had to check out after seeing the condition of the bed and am being refused a refund from the owner. In my opinion, this owner has no business operating a hotel. I have to ask why the app hotels.com or expedia doesn’t have any fault in having this motel on the web sight advertising as one thing and presenting as the complete opposite. I have multiple photos and videos showing the amount of Lysol wipes that I used to clean the room. I regret not taking a video prior to starting cleaning as even though it is still terrible in the video, it was actually much much worse. As you can see in the photos the wipes that were originally white are now brown from dirt.

Good

It was so so. It's clean. Management was quick to respond. Location is good.

👍

Great

For the price, it was poor quality, dirty, run down and badaids on everything rather than fixing issues like replacing blinds. Outdated furniture and nonworking outlets, television connection issues. There was a coffee maker but no coffee cups. All around, it was poor quality. Only good thing were the towels.

Difficult to check in and out, tried checking out at 7 am and again at 10 am and there was nowhere to leave the keys, I rang the door bell 4 times each time I tried and called MANY times. Someone who lives at the hotel told me they wouldn’t the owners and to leave the keys under the welcome mat. Nice flooring but VERY dirty. Walking around in the motel room our feet got black. It was gross and the area is very sketchy. The beds are sagged in the middle so forget about getting a good nights sleep. Would NOT go back