THE HIGHLANDER INN

It was disgusting

I got a room and was unable to make it to the falls after 20 min of placing the room i tried to cancel it and i was told i could not get a refund what a bad place never will i ever use this hotel again please be careful people

Room has some smell,shower was dirty that I couldn't use

Walked into room, there was an empty water bottle left from the previous stay? There was only one towel to shower, and one hand towel. The air conditioner did not work, and the windows did not have screens. There was a dirty broom and dustpan in the middle of the room. Queen sized bed with 2 tiny pillows. Pool was advertised but upon arrival we could see that there was just a few feet of murky green water with tons of trash floating in it. As we were coming home from our concert at about 1:30 am, the hotel manager asked us if he could use OUR room key to open the room next to us, letting us know that it is the same key for both rooms. Very unsettling knowing that whoever was staying next to us could have come into our room at any time! If it was possible to give negative stars I would. Terrible motel. They could charge $20 a night and it would still be too much.

Interior is clean enough for this price. A reasonable price for someone who just wants a place to sleep. A few things the owner should improve their facility are: 1. Toilet cannot wash away your thing properly 2. AC looks like it has never been clean for years. It can still cool though, but questionable air quality. 3. Exterior is not clean. 4. Not 24/7 front staff. No explanation about the procedure of checking out when check-in. I have to change my plan because I couldn’t return my room key.

Was advertised they have a pool… it’s been closed for a while by the looks of it. Which was a huge let down cause that’s why we booked here cause they had a pool so we could cool off after walking around all day. It’s a trashy place. Whoever “checked me in” had no clue how to do their job at anll even answering basic questions. He had to call the “manager” multiple times to get me checked in, what the wifi password was, and even when I asked about the pool being closed and if he knew of any other near by pools. When I had to check out the office was closed but they had a doorbell and rang that a few times waited 10mins and then just left the keys beside the office door because no one came. Way overpriced place should be $60 a night not $200.

Good

Far away from the falls. You need to walk about 30 minutes. Property required full renovation. It was parking included in stay. I will not stay there again.

Good

Good for the price, especially that the parking is included