Swisstel Cottage

Good

Good

Excellent location. Ideal for families . Professional front office team and excellent room service. Property owner is always involved to ensure client comfort.

Location is excellent. Practically across the road from Dolman Mall. Also there are several excellent cafe's and restaurants around the property. Staff was very courteous and helpful as well. Gave me early check-in and slightly late check-out without even asking any quetions.

Its marketed on Booking.com as a 5-Star location in reality it was not even a 2-Star. Even on Google Maps it is mentioned as a 3-Star location so Booking.com must verify the properties to acurately market them on their site. Its a bit misleading and can result in negative reviews like this for the property. I wouldnt be so harsh if it was marketed acurately and not as 5-Star. Its a villa converted into a guest house but requires major renovation and cleaning. Room was dirty and bathroom was full of mold. Sink was not draining and exhaust fan was making so much noise that you cant even hear the TV when its on. Also the bedding and towels were very old and had stain marks all over. TV was a small one with spotted screen and was barely visible. There was no sound proofing either so anyone who walks outside the door makes you awake. There was a dog continuously barking outside as well at night. Wifi was OK but at times just disconnected all of a sudden. Thankfully had just one night to spend and it was just a few hours sleep that was required so I survived but otherwise it was not worth it.

Western standards of cleanliness and hygiene. Fantastic service day and night. Excellent bed and bedding, duvet pillows. Spotlessly clean and high quality. Ample hot water. Tea coffee in room. Highly recommended. Even when I missed breakfast, at 12pm they brought me an omelette and milk drink and toast with jams and butter. Location is excellent.

I liked everything.