Swisstel Cottage

From the very start, our experience at Swisstel Cottage was exceptional. Awais, the Front Desk Manager, went above and beyond to ensure our comfort, even offering us an upgrade to make our stay extra special. He made sure we had everything we needed to enjoy our trip in Karachi, arranging additional services and going out of his way to make us feel happy and satisfied. Awais was an absolute gem—attentive, kind, and incredibly thoughtful. Not only did he cater to all our needs with a warm smile, but he also provided excellent recommendations for local attractions and dining, booked rides for us, and even brought us medication late at night when we fell ill, complete with an energy drink to help boost our immunity. His cheerful greetings and personal care made us feel truly welcome, setting a new standard for hospitality. The entire staff was fantastic. Ghaffar, the night guard, was always welcoming and made us feel safe and secure. Tariq, Saleem, Qaiser, Sunny, and Mukhtiar were wonderful—consistently going above and beyond to ensure our comfort. They made sure our breakfasts were perfect every morning, even accommodating us at odd hours. They never let us lift a finger, assisting with heating food and carrying items back to our room with genuine kindness and respect. The hotel itself was spotless, secure, and very well-managed, with CCTV surveillance and dedicated day and night guards. The added convenience of a driver service made our stay even smoother. Over just a few days, we became attached to the staff, who treated us like family. It was hard to leave, as we felt we were saying goodbye to newfound friends. Swisstel Cottage has now become our go-to place whenever we visit Karachi. With such amazing service, kind-hearted staff, and a secure, welcoming environment, it offers everything you could want in a hotel stay. Highly recommended—thank you to Awais and the entire team for making our trip unforgettable!

There was absolutely nothing I didn’t like about the property—it was fantastic overall. If I were to make one small suggestion, it would be to address a few minor issues in the washroom, such as the flush button and shower head, which were slightly broken. Other than that, everything was perfect!

It was at a good location and easy to find. Really liked the stay, they even upgraded our room in the same price.

Everything honestly

Politeness and hospitality of the staff, they were exceptionally efficient and quick to serve.

They need to get an ATM machine.

Location of this hotel is really good. Close to the beach and all important offices in Clifton. Breakfast was decent. Staff was polite and professional. The room was clean and comfortable.

The condition of the rooms could really be improved, especially the washrooms. The room I stayed in had a defective toilet flush button and the shower did not work properly. The night lamps in the room were not functional either.

The location of the hotel is great, especially if you want to move around the Clifton and Sea View area. The staff is exceptionally helpful and great. The mattress on the bed was also amazing, I actually had one of the best nights sleep in a long time.

There are a lot of facilities that are missing, for example there's no swimming pool, spa, gym, or other entertainments inside the hotel. The bathroom was okay but the water stopped while I was taking a shower. I had to wait for some time before it started again. You can only pay through cash, which I wasn't comfortable with carrying in Karachi. I also was expecting a buffet style continental breakfast but found out they had a limited options than what I had in mind.

Nothing . This isn’t a hotel .

Horrible service , dirty moldy bathroom. They do not provide Shampoo nor soap unless you insist . THE WORSE PART IS THAT THEY LAUNDER MONEY To avoid paying taxes . They only take $100 USD bills and give you Local currency back . If you don’t pay the way they want , They call an ARMED PERSON TO THREATEN YOU WITH, ridiculous thing . I will report them to Turism and government offices for their ABUSE TO CLIENTS and The hotel should inform clients on these matters at the time of booking . Im a WORLD TRAVELER ( 131 Countries visited ) and I can say this hotel stay was the only negative moment during my 12 days in BEAUTIFUL PAKISTAN .