Diani Palm Resort

Très bien situé, personnel agréable

Clean, modern and comfortable but is basic accommodation with a number of failings: poor shower, rooms are lit up by corridor lighting at night so impedes sleep, there are no room facilities (cups, coffee, etc) and internal floors can be very slippy under foot after rainfall (but expect rains!). Staff are friendly and polite which helps on any stay.

Palm Beach Resort is quite charming,room nice with pool view when open eyes in the morning.Stuff friendly,Would like specially to thank lady Trizah on reception.very professional lady.Always showing full support.Advice to owner keep Miss Trizah by all means,it is hard to find professional like her.Been in many resorts due years in Nyali,Bamburi,Watamu,Diani but Palm Beach Resort will always have special place n my heart,

The hotel property is clean but a bit old, it could do with renovations. Staff are very friendly and willing to help. Restaurant food options are ok, and breakfast was good but with limited options. The swimming pool is clean. The hotel is very good value for money.

Excellent accommodation clean and close to beach. Rooms are large and overlook the swimming pool. They offer various room rates with breakfast or room only. Staff very friendly . Rooms are cleaned everyday i would definitely recommend this hotel

The room was spacious and cool. However, the pillows and bed were hard. Bedsheets and towels were changed every day. I had an issue with my shower, but this was resolved very quickly when mentioned at reception. The place was immaculately clean, and ALL the staff worked extremely hard to keep it this way. A special shout out for Ranjab the trainee waiter at breakfast service. He tried his best and was always smiling and happy to help. Also, Junior, one of the evening waiters, his cheerful, smiling face, was always a pleasure, and he's generally chatty banter was fun. What this place lacks in amenities it makes up for with a wonderful staff team. The use of the beach at the Jacaranda hotel is a bonus as it's really beautiful and relaxing.

TV didn't work. bad WiFi. Air condition slow

The staff was great. WIFI was really bad. Almost never hot water in the shower

Hotel manque un peu d'amour ! Quelques petites choses brisées ici et là... J'avais la chambre " Deluxe vue sur la mer" Oubliez cela !! La mer loin et accessible par petit chemin tres sale et dangereux, tres pollué partout sur les bords de chemins et routes. Nairobi plus propre. Coté Mombassa, plus sale partout et tres musulmans... tres strict partout ... tout le contraire de Nairobi. Voilà

Only thing that was good is roomcleaning. Rest of Staff was very junior. Many technical issues with elevators and lights. The last night, I sufferd from food poissening. All reception said was: sorry.