The Ritz-Carlton, Portland

The Ritz Carlton in Portland is a wonderful property. Great location, amazing rooms and the rooftop is superior. We enjoyed our stay. Everyone that works there is amazing. Super friendly. Manager Ruben Andrade went above and beyond to make our stay memorable. I cannot recommend this property enough!

Spa was very average Steam room was closed for maintenance and I thought it was not good value for

Everything was perfection

Excellent 7 day stay. Accommodating in every way possible. What I have come to expect from RC facilities elsewhere.

Expectations for The Ritz are high and there are some opportunities for refinement at this property. The property is lovely and well located and we had a very nice room and also a great spa experience but it still seemed to be working kinks out which was disappointing. Just a few tweaks would be helpful: 1) No greeters or concierge staff available during our stay; 2) Despite having do not disturb light on room received turn down service and then turn down service was not great - no additional water provided, no new towels; we had three people in the room - all on the reservation and still only two water glasses, two waters - just some of the details were missed; 3) Pool area not well cleaned and no available plastic water cups for use with water dispenser; 4) Would benefit from a little more diversity on the restaurant menu/opening the lobby bar area earlier for small plates/healthier lunch options. Again, love The Ritz but have very high expectations for service and amenities which unfortunately need a little work at this property.

Great time

Great location with lots of local spots for coffee, food, and ice cream.

Staff