AN DƯƠNG HOTEL CÁT BÀ

It was a wonderful experience for us, especially the way Jay and his team greeted us. They were always ready to help us with anything and everything we asked for. I would recommend a stay here for sure.

Great location and excellent service! The manager, Jay, was super friendly the whole time – such a great guy. If you need to rent a motorbike or book tours, this is the place to do it. I booked a one-day boat tour here, and it was much cheaper than elsewhere, plus the group and the boat’s structure were way better than other options.

However, the cleanliness could be improved – they should hire a cleaner who does a thorough job. Also, some small fixes in the room are needed: the AC didn’t heat, the TV remote didn’t work, and the window had no lock. With these improvements, the place would be even better!

Staff responded quickly on WhatsApp to any concerns. Hotel in a good location. The room itself was nice and bright, and a reasonable size.

Initially the room we were given did not appear to have been cleaned - the bedding was stained and there were used towels hanging in the wardrobe. We requested a new room, which was provided. However the new room did not have enough bedding or towels and when we asked for some the staff went and got these from the previous room. Overall, if the cleanliness of the hotel was improved, this would be a very good value for money.

Upgraded us to another floor, but that was after another couple decided not to stay and left.

Room wasn’t clean. Someone had even left gummy bears on the table and mirror that was not removed during cleaning.

Nice place, very near by seaside , the manager Jay and his brother Johnny is niceguy , i have a good boat trip with them . Room is cleaning , cold but they give me more blanket

The hotel is in a very good location, the staff is friendly and helpful. Tours can easily be booked through the hotel. We will definitely come back.

Personal was super helpful. They took care for me of transportation to/from Hanoi and I also booked a night kayaking tour with them, as well as a scooter rental. They offered me free late checkout and everything was easy.

Breakfast experience could have been a bit better.

Everything was great. I was fully satisfied. Room was specious and very clean. Breakfast was delicious.

Very welcoming host and great and clean bedroom.

The view is not anymore on the lake but nothing the owner could do about it. Huge construction is taking over the beach.