voco Sandpiper All-Inclusive Resort by IHG

Items we liked; all-inclusive property within U.S., beautiful location, grounds and grounds keeping, friendly staff, all common areas were very clean, size of the room, and room layout. Items we would change, the bathrooms are outdated, and need tile work, caulk and deep cleaning, shower heads where not functioning appropriately, adult pool bar hours were very limited, better explanation when booking on how all-inclusive alcohol works, possible offer different level alcohol packages.

We thoroughly enjoyed our stay. The food was great with a large variety to chose from. The bartenders were super friendly and always available! Kayaking was fun, although you were restricted to staying in sight from the beach, most likely for safety concerns but it was still nice to go out on the water. The adult pool had great views of the sunset. Overall I was satisfied with our stay and would go again!

Way to many kids. We were not told about the sports camps happening during our stay. Mosquitoes everywhere..pool, hot tub, in our room. Staff was friendly. Very disappointing stay.

Overpriced, the resort looked like it used to be fabulous, but they have not maintained it. Staff looks tired and unhappy. Food is buffet-style, however not hot... By the time you sit to eat, the food is cold! Resort fees including taxes each day is $39.40 and $15 to park each day. Where did all the grass go?

It's beautiful there! We had a great time. With a little TLC it would be perfect! The food in the buffet was ok. Seemed to be the same stuff pretty much. The staff and the bartenders were awesome! We had a beautiful room. Would definitely go there again.

Staff is great. Food was great. Nice pools. Rooms are very much needing an overhaul. Dated and drab.

Not enough food for an all inclusive resort. A lot of the property looked run down and unkept.

Overall the trip was peaceful. The room was filthy and unpleasant. While in the room I did not feel like I was on vacation. It felt like a low budget emergency motel. I wiped several mystery splatters off of the wall myself with a Clorox wipe. The cleaning services does not pay attention to detail. Food/beverage was good. There is no room service. Pools and bars close early. Visitors must pay for a resort pass even if they are not interested in any activities. We had family close that wanted to stop by and say hello and they had to pay $105 to do so. There is no food allowed in the room. Our toddler was tired and did not want to get up for breakfast. When I inquired about a container, this is what I was told. I would not go back and if I were not there with my husband/children I would have requested a refund and returned home.

This resort was sold by Club Med nine months ago, and the residential buildings feel more like run down college dorms. We had a roach in our room, yellow water while showering, stained towels and tile floor so dirty that my white socks were black on the first day (pictured). For an all-inclusive, there should also be food/snacks on off hours beyond a taco bar where guests were waiting hours for their order. The Sandpiper needs serious renovations and work before you should stay here.