voco Sandpiper All-Inclusive Resort by IHG

I was told if you want to use the jet ski the property offers, there must be another group to sign up in order to do the activity. Very frustrating news after you spend hours of your vacation studying and taking a test for a temporary boating license. Everything about this “resort” is very ok. Scenery is beautiful. Rooms need renovating very badly. No shuttles at the hotel. If you want a couples activity at the spa you should schedule the week before. Our “clean” sheets had mysterious dark stains on it. Our tv in the room was broken however the front desk has fire sticks. The infinity bar is only open weekends now, even though it is advertised as open every day.

Found an onion skin in my food. Staff was rude and ignorant. Was promised half a refund if I vacated the premises early which I did. They don’t follow through. They don’t give you a tour. Instead they give you a map and say have at it! Good luck! Pool was dirty. Housekeeping refused to service my room when asked. I could go on and on! I will be contact the BBB and the attorney generals office.

Pools were nice, view is pretty. Food was decent. Property needs a major update and upgrade, could be beautiful but it’s not. Dirty and old.

A lot of activities to choose from Relaxing environment Nice buffet Could use some property/room updates

While we missed the nightly activities we were used to experiencing at Sanpiper Bay in previous years, the food was still excellent and my kids had lots of fun playing in the pools. The beach likely needs a refresh as erosion and plant growth have taken over.