Residence Inn by Marriott St Louis Clayton

Staff was extraordinary. Exceptionally clean and quiet.

Excellent Stay! Very pleasant and helpful staff. Clean and comfortable rooms.

Good location close to WashU, which is why we were visiting. Very clean and great staff.

Parking was a bit wonky. Hard to find the parking garage behind the building and then we had to park in the basement.

Room with kitchen

Could have added vegetarian or vegan menu in breakfast to cover global customers.

Nice, large room. Quiet.

We did not stay here. We were just here for the 1965 class reunion which was both Friday and Saturday evening the 26th and 27th of Sept, 2025. We had a bad encounter with the manager named Jesse and the bar tender. What happened was on Friday 9/26/25. We were parking our car and granted, my husband did a really lousy job, so the valet came out and said we can't park there, but then said we could and that he could fix it. So my husband gave him a $20 bill and asked if he had change bc he wanted to give him a $10 tip. The valet went into the hotel to get the change and we followed him. He gave us $10 and we said thanks. But then he said "what about the $20?" We told him we gave it to him and then went on in. When we went up to the bar to order a drink, the bartender told us that the manager told her not to serve us, so my husband went back over to the manager and tried to explain our end of it, but he cut him off and said we need to give the valet $10. My husband said he would give the manager the $10 but not to the valet which he did. (once again, there was no fee for the valet. We didn't have to give him anything). What was so shocking to us,,was the way the bartender treated us. When my husband went up to pay the bill for our drinks, he said he was trying to decide what kind of tip to give her. She then preceded to say {"I don't want your f----- tip. Your'e not welcome here and you are banned from this place. Well the main event of the reunion was back there at that Residence Inn. What I would like is for the main guy who is in charge of the Clayton, MO Residence Inn investigate this episode. I feel like both the manager and the bartender should get fired bc basically they are running business off. I mean, is that how you treat your customers?