Mizu no Kaori

Beautiful Ryokan, adorable staff, private onsen, traditional rooms

The people running the ryokan are very accommodating and give exceptional service. The onsens are small but comfortable — it’s definitely worth the extra 2,000¥ to try the outdoor onsen in the morning or in the evening, the views are beautiful. The meals served for dinner and breakfast change every day and are always delicious.

The experience was great! Very nice tenants, room really big and typical, great breakfast and traditional diner. We had transportation delay and the tenants were very flexible and even picked us up at the closest station in order to be on time for the dinner

We wanted to sleep on a futon… so confort was what we choose:) but nothing negative about it

A good feel of traditional Japanese living . Dinner and breakfast was presented beautifully .

The location was not that convenient . The owner was kind to provide shuttle service . The accommodation is old but it has its own charm .

Food, staff, location

Food was incredible.

Both meals we had were very good and the public bath and private bath were very enjoyable.

I thought everything was great.

The ryokan was a little quaint hideaway on Hakone. The shuttle service from Sounzan station was great as I don't know how else you would get there. Loved how they have yakutas for both adults and children. The kaiseki dinner and breakfast was amazing - it doesn't seem like much but we were stuffed. The amenities at the onsen were great. It is a place for some r&r for sure. Staff were very hospitable.

The onsen was good but a little small. At most you can probably fit 3 adults. The location is also a bit harder to find so thankful that they have a shuttle service that can pick you up.

The staff were all very friendly and helped in any way they could. They worked very well around the language barrier and were very accommodating regarding the facilities. The gentleman that worked during dinner/breakfast was particularly helpful during mealtimes explaining the different dishes and organising times for the other meals.

The only issue we had was the comfort of the futons. This is not a criticism, however, as this is down to the different style of living offered in the Ryokan experience and was expected. It was still very nice to try a different way of living.