Sounkyo Kankou Hotel

Super! Onsen mixed amazing!

Short walk into town, stayed one night. Did the ropeway and mountain walk next day. Perfect for this. Pool area looked great and they supply swimming clothes for the outdoor area, we didn't use but looked good.

The location is alright. But nothing more than that.

1/ We were asked when we would need the room to be cleaned. We said 12:00 am around midday when we are outside. But when we came back the room wasn’t cleaned. The receptionist apologized for no being able to assign staff to do the cleaning. 2/ Inside of the onsen is very dirty and slippery. A little girl felt and had her foot injured and bleed. There wasn’t any first aid box in the entire floor and no one answered the phone. Only got some basic plaster when going to the front desk for help. 3/ The staff is polite but the quality of organization is bad. Breakfast queue is long. Arrived at 08:00 but only got a table at 08:30 whilst it stated clearly there won’t be any food service after 08:30… 4/ The room aircon didn’t work. We asked for help and only got a fan. The air outdoor is actually confortable but we didn’t dare to open the window since they put a sign warning people from opening windows during to flying in insect. Overall, it’s a bad experience. It’s not common in Japan.

Outdoor Onsen was well designed. It also had low, medium, and hot temperature bath. The room we stayed was spacious and clean. Breakfast was excellent with so many options including vegan menu. The view was good from our room. A staff saved our parking space with a cone when we went out. We were stunned by the service. Thank you

Having the reception at 5th floor was a bit confusing.

The baths are really amazing. This is really the selling point of the hotel. The location is gorgeous.

The hotel is a bit old. You can tell that it is past its glory day and in need of a refreshment.

The location is very good to explore the Kurodake side of the national park.

The air conditioning was not working in the room, in the middle of summer. Even pushed to the max, it changed nothing. We could not really open the windows to let some fresh air in. The staff was very nice and brought us electric fans, but that was not nearly enough. The room was a bit dirty. There was a lot of dust on the vent in the bathroom, I ended up cleaning it myself. Overall the installations are old and you can see that no effort is made in taking care of them.

Great location Clean and spacious rooms Nice resort

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