Capsule Hotel - Lucerne TheLAB

Capsules are comfortable and larger than most I’ve had. Common room is pleasant.

Showers are in same space as toilets so inevitably when you just want to go to the bathroom, you end up standing in water.

Exceptional value for the location in this beautiful city. Comfortable capsules and I found the check-in process straightforward, with instructions sent ahead of time via email and WhatsApp. My first time staying in a capsule hotel and I'd definitely recommend it to solo travellers.

Not the fault of the property, but there were a few other guests making some noise late at night when they got back from a night out, though they did quieten down and went to bed after 10 minutes or so. It was a Saturday night and you kind of expect some noise in a place like this regardless. Ear plugs were provided so it didn't really have a major impact on my sleep and overall I had a good night's sleep.

Lustiges Erlebnis. Kapseln erstaunlich komfortabel. Lage gut.

Sanitäre Anlagen sind für mein persönliches Empfinden zu schwach. Lift hat nicht funktioniert.

No customer service, very poor signage for self check-in took over 1 hour to get any response from customer service

Unkompliziert, hilfsbereit

Laut