Paul's Home

In March I was visiting Klagenfurt for a 3 nights holiday. On the second morning at Paul's home I woke up to over 20 bed bug bites all over my body. The bites were itchy, painful, red and spreading. I let the host know and he came to see the evidence. He was dismisive and suggested that the bites could be food allergies and offered to replace a bed mattress. Only after I told him that I would be leaving immediately, he has returned me a half of money paid for 3 nights. I had to book another accommodation for one night. Back in the UK I was seen at the A&E and prescribed antibiotics and antihistamines for 7 days for allergy to bed bugs venom. I've tried to contact the hotel owner in Austria, sent him emails together with more photos of the bites and the A&E report, but my emails and phone calls were unanswered. Finally, in a message, in German, via Booking, the hotel owner had claimed that most people bring the bedbugs with them, and also take them back with them! This is the most ludicrous thing I ever heard. He also stated out that he doesn't answer calls from ±44 as they are usually scams! (by the way, ±44 is the UK country code). This is the worst hotel I ever stayed in (and not just because of the bedbugs). Ending a holiday with such bed bites that were itching for days and then even to this day I still have marks from it on my arms and legs. I want to warn others not to book here. In addition, the hotel owner asks for payment to be in cash, so in case things go wrong you at at his mercy as no protection as with card payments.

The apartment was cheap and close to the lake. Acceptable for 1 night and 4 people.

We had to wait a lot for the owner. After arrival we called him but didn't pick up the phone for an hour. Then he called back and let us in and said he would arrive within an hour so we can pay him; however, that took about 1.5 hours.

No problem with parking Close to the apartmets are shops and few min.by walk is a realy nice outdoor pool