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8.6 / 10 Guest Rating

The Arcadia Pool and Villa - Umroi

Nonglakhiat Pdeng Block 3, Umroi, Shillong, in

The Arcadia Pool and Villa - Umroi - main view

About the Property

Luxurious Accommodations
Indulge in our well-appointed rooms with modern amenities for a comfortable stay.

Scenic Garden and Terrace
Relax in the tranquil setting of our garden and terrace, perfect for unwinding after a day of exploration.

Delicious Breakfast Options
Start your day right with a choice of continental or Asian breakfast at The Arcadia Resort - Umroi.

To book your stay at The Arcadia Resort - Umroi for a memorable experience, visit our website now!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Room service
Terrace
BBQ facilities
Express check-in/check-out
Tour desk
Ironing service
Car hire
Packed lunches

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent156 verified reviews
AI Summary

Guests highly rate the clean and great view and frequently praise the good breakfast and overall dining experience.

Categories

Cleanliness8.3
Service8.8
Location8.8
Room Quality8.5
Amenities8.4
Value for Money8.5
Food and Beverage9.0
Overall Experience8.6

Select topics to read reviews

B
BHASKARinIN
Verified booking
family_with_children
Standard Room
Stayed in Jun 11, 2026

"UTMOST WORST WORST WORST EXPERIENCE. NEVER BOOK THIS SO CALLED RESORT."

1.0

THE STAFF IS VERY UNFRIENDLY AND UN-PROFESSIONAL. THERE IS NO RECEPTION COUNTER. CATS AND DOGS ARE ENTERING REGULARLY IN THE KITCHEN. NO OPTIONS FOR FOOD IS THERE. " ALL THE STAFF ARE DRUNK AFTER 6 PM." IF YOU ORDER A TEA THEN IT WILL COME AFTER 1 HOUR. THE SWIMMING POOL IS UTMOST DIRTY. THERE IS NO CLEANING OF THE POOL. FROGS AND OTHER INSECTS ARE FLOATING IN THE SWIMMING POOL. JUST BECAUSE I WAS WITH MY KIDS AND NO OTHER OPTION, I HAVE TOLERATED ALL THESE. PLZ DO NOT BOOK THIS SO CALLED RESORT OTHERWISE GO AND SEE YOURSELF. THE OWNER LIVES IN SHILLONG AND DOES NOT COME TO SEE THIS PATHETIC SITUATION. UTMOST WORST WORST WORST EXPERIENCE.

THE STAFF IS VERY UNFRIENDLY AND UN-PROFESSIONAL. THERE IS NO RECEPTION COUNTER. CATS AND DOGS ARE ENTERING REGULARLY IN THE KITCHEN. NO OPTIONS FOR FOOD IS THERE. " ALL THE STAFF ARE DRUNK AFTER 6 PM." IF YOU ORDER A TEA THEN IT WILL COME AFTER 1 HOUR. THE SWIMMING POOL IS UTMOST DIRTY. THERE IS NO CLEANING OF THE POOL. FROGS AND OTHER INSECTS ARE FLOATING IN THE SWIMMING POOL. JUST BECAUSE I WAS WITH MY KIDS AND NO OTHER OPTION, I HAVE TOLERATED ALL THESE. PLZ DO NOT BOOK THIS SO CALLED RESORT OTHERWISE GO AND SEE YOURSELF. THE OWNER LIVES IN SHILLONG AND DOES NOT COME TO SEE THIS PATHETIC SITUATION. UTMOST WORST WORST WORST EXPERIENCE.

Helpful?
F
FullmooninIN
Verified booking
solo_traveller
Standard Room
Stayed in May 25, 2026

"Exceptional"

10.0
Helpful?
J
JohninIN
Verified booking
couple
Standard Room
Stayed in May 3, 2026

"Expected better but disappointed. Not worth the money and not for tourists."

4.0

Outside property is good. Inside rooms are very small and could be maintained well. Already permanent guests are staying over there. Swimming pool not cleaned for kids to use. Food was good and the staffs were kind.

Distance is very far from city and for tourists not advisable as it’s outside Shillong. Cost is also very high coz you get better and bigger rooms inside city.

Helpful?
S
S. N. RaoinIN
Verified booking
couple
Standard Room
Stayed in Dec 22, 2025

"It was a satisfying stay. Enjoyed quiet surroundings."

8.0

Location. Quiet , on the top of hillock .

Helpful?
J
JACOBinIN
Verified booking
couple
Standard Room
Stayed in Nov 17, 2025

"Exceptional"

9.0
Helpful?
C
ChayaninIN
Verified booking
family_with_children
Standard Room
Stayed in Oct 30, 2025

"Exceptional"

9.0

The mattress would have been a little softer...It was hard. Rest everything was fine...great actually. The stay, environment and staff. Looking forward to going again.

Helpful?
Z
ZhoyioinIN
Verified booking
extended_group
Standard Room
Stayed in Oct 12, 2025

"Exceptional"

10.0
Helpful?
M
Muktar AliinIN
Verified booking
family_with_children
Standard Room
Stayed in Oct 3, 2025

"Overall a good place to stay with family for leisure"

8.0

The ambience and the location amidst the nature.

Pool water seems not to be fresh and while asking the staff they claimed to be a fresh one but it wasn't.

Helpful?
A
AnkurinIN
Verified booking
solo_traveller
Standard Room
Stayed in Aug 13, 2025

"Exceptional"

9.0

Clean and great view

Helpful?
M
MomininIN
Verified booking
couple
Standard Room
Stayed in Aug 10, 2025

"It was my birthday so it was worth it staying there. I’ll visit some day"

10.0

Breakfast was soo good.

Everything was soo good. Thankyou so much

Helpful?