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6.7 / 10 Guest Rating

The Saddle Inn

37 Main Street, York, gb

The Saddle Inn - main view

About the Property

Convenient Location
Family-Friendly Atmosphere
Modern Amenities

Book your stay at The Saddle Inn now for a comfortable and enjoyable experience in York.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Garden
Pets allowed
Bar

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.7
Good338 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness4.8
Service8.8
Location8.3
Room Quality5.3
Amenities6.3
Value for Money7.8
Food and Beverage5.8
Overall Experience6.3

Select topics to read reviews

A
ArthurgbGB
Verified booking
couple
Standard Room
Stayed in May 7, 2026

"Excellent"

8.0

n/a

Helpful?
A
ArrangbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 28, 2026

"Excellent"

8.0
Helpful?
A
AndreagbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 28, 2026

"Lovely little pub"

10.0

The member off staff Jess was very polite and very helpfull. The room was very clean and beds were comfortable.

Having no knowledge of the area. i was a bit disappointed that the pub didnt severe food or breakfast in the morning. The shower needs attention with it being shared by others staying their.

Helpful?
J
JamesgbGB
Verified booking
couple
Standard Room
Stayed in Apr 26, 2026

"Good"

1.0
Helpful?
A
AlagbGB
Verified booking
family_with_children
Standard Room
Stayed in Apr 25, 2026

"Excellent"

8.0
Helpful?
A
AramgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 23, 2026

"Excellent"

8.0
Helpful?
E
ElizabethgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 18, 2026

"Very Good"

7.0

Friendly staff member, Andy, and clean facilities.

Two tea cups in a family bedroom. No floormat for shower.

Helpful?
S
StevengbGB
Verified booking
couple
Standard Room
Stayed in Apr 13, 2026

"Excellent"

8.0
Helpful?
G
GrahamgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 10, 2026

"Cheap, but definitely not cheerful."

1.0

The location is great, and the barman that welcomed me, Andy was very polite and friendly.

1) The room was like a refrigerator. It was so cold I had to sleep with tracksuit bottoms, t-shirt and a hoodie, with the hood up! I tried adjusting the thermostat on the radiator but it was clear it wasn’t on. 2) I couldn’t find anyway of contact the property, until early morning when I found a curled up piece of paper on the back of the door that I didn’t see because it was curled over I didn’t see the text. 3) Two of the three towels they left out for me have stains on them. Stains that look like makeup and one of them, bodily fluid from an orifice. I took photos. 4) There were no complimentary toiletries as is common in any hotel room with a shower. I thought this was strange but then I found the room checklist and could see that there should have been some, along with other things that were missing like biscuits from the tea caddy or even the full complement of towels I was meant to have, Dirty or not! Again, I got a picture of the list to prove this. 5) There was a very bright external floodlight directly above the window that was completely unacceptable. Even with the curtains drawn it was light enough to be fooled it was still the middle of the afternoon. This was on all night. 6)The TV didn’t work. It turned it on and it just showed a blank screen, no matter which source I selected. 7) The worst thing of all was there had clearly been an animal staying in the room. I have an allergy to fur, especially cats but lots of dogs too. It affects my breathing, it makes my eyes swell and get sore and this is exactly what happened when I tried to lay down to sleep. There must have been an animal sleeping on those pillows or on the bed at some point without the cushions or pillows being cleaned afterwards. I specifically checked the listing on booking.com to make sure there was no mention of pets. I finally found out when I found the curled up paper on the door this morning that they do allow dogs.

Helpful?
T
TongjinggbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 9, 2026

"Exceptional"

9.0
Helpful?