Nags Head

Staff very friendly made us feel very welcome room was very nice and clean provided us with a fan because it was hot lovely old pub yes I would recommend it hopefully we will go back

I loved everything can't find anything wrong

Fantastic

Room was not tidied , bed made during my stay

Staff were friendly

It wasn’t as advertised. Very dated rooms, bathroom was grubby and sideboard had dust all over it. Couldn’t make a drink as the machine was filthy. Booking.com said the rooms had air con when they didn’t

Location

Bathrooms needed a deep clean. Doorways very tint to rooms.

Staff always friendly and helpful. The bed was very comfortable.

Noticed a fishy smell in bar area. The ceiling lights are loose, flickering, and appear to be falling from their fittings. The photographs displayed on Booking.com do NOT accurately reflect the room we were allocated. Given the condition of the room and the issues experienced during our stay, I do not feel that the accommodation provided represented acceptable value for the amount charged.

basic clean bed, ok but tired

no one at reception for us to pay on departure. the hotel phoned and took payment over the phone and charged twice the rate charging card £320.76 instead of £160.38. the hotel don't answer the phone or respond to e mails. contacted booking .com to get refund and so far they have not arranged refund either . Do not give them your card details over the phone.!!

The pub garden is lovely. The staff are excellent, so friendly and helpful. The staff definitely keep the pub and hotel running smoothly. Our breakfast was delicious, you have an excellent chef. You should be very proud of all the staff , never felt so welcome staying somewhere before, excellent.

Our room, no 4, was extremely tired. Bed was big and comfortable. The window was broken, couldn't put it on a latch. The bedside lights don't work. Horrible stains on the walls. The bathroom definitely needs a complete overhaul. The hanging rail in the room is a waste of time, can't use it. I seriously don't think that for £162, it's not worth the money. I know other rooms had a coffee machine in, ours didn't. Got a rank old kettle instead.

Very helpful staff. Nice garden. Excellent fish and chips.

Room was very clean and well-appointed but needs little bit of maintenance (window latch broken, no plug in sink). The pub is located on quite a busy junction so can be a little noisy.

All of the staff were absolutely fantastic! Jamie couldn't have been more helpful if she tried, would return again and again!

Lovely friendly staff. Comfortable bed. Good food in the restaurant

Bathroom in room 3 needs some attention. Shower head needs descaling. Room needs a shelf for wash things. Not the floor. Small mirror is inadequate for shaving. The shower panel doesn't stop the water going on the floor. Shower is over the bath which is is quite high and a rail to hold onto coming out would make it safer