Hotel Acerina Superior

Everything.

Nothing.

We were fortunate to have a last minute ski trip to Lech. We arrived to ski on the first day of the season. The snow was awesome and the hotel was everything we could have asked for. Staff were very polite and we were always greeted with a smile. The food was very good and there was plenty on the salad buffet whatever time we arrived. On one occasion the fresh fruit was all gone when we arrived for breakfast but the staff were only too happy to go and cut some more fresh. We would recommend this hotel and will definitely be visiting again.

We did not have a good experience, very average hotel, very average food, very average rooms yet a very VERY high premium on the price. It is clear this hotel does not have pride in service quality and ensuring a good guest experience, service levels were far below acceptable standards and the value of the stay was poor. A very dissapponiting experience

Beautiful and cozy alpine hotel with the friendliest staff. Perfect location to walk down to gondola. Breakfast was extensive and hotel immaculate. Will return and would highly suggest to anyone visiting Lech!!

close to the main centre . excellent food . big rooms . friendly staff

This is a fabulous family run hotel. I was last here with my children probably 10 years ago. I wrote a 5 star review then and it is even better now. The Wolf Family are very friendly and helpful. The food was exceptional particularly the fish dishes in the evening as part of the 5 course meal. The morning breakfasts were comprehensive and filling. We were a group of 6 family and friends in 4 different rooms. All the rooms were comfortable cosy and warm. I have previously stayed at several hotels in Lech before my first stay at the Acerina but this is the best hotel. Since our last stay the wellness suite has been developed and enhanced making it a good place to chill out and relax. The location is ideal as it is quiet but not remote and the children can take the sledges and go to the toboggan run in Oberlech. The Hotel has an arrangement with Sportalp to leave the skis overnight so that makes the walk to the ski lift easier in the mornings. We ate out in the day and also on Tuesday evening when the hotel restaurant is closed but I can honestly say that the food in the Acerina was the best. You can book here confidently knowing that you will have a great time. I will certainly be coming back sooner rather than later.

One of the world hotels I have ever stayed in. Would NOT, recommend to anyone. The worst start to 2023. In summary: Check in: the girl who checked us in was so incredibly rude and arrogant that it made it seems like she was doing us a favor for letting us stay here after paying 650 euros per night. Room: incredibly cold and unwelcoming. No shower gel, shampoo or lotion. Shower leaks so much that the entire bathroom fills with standing water. Wi-Fi is spotty at best. Dinner: after telling us to arrive between 7-8, we arrived at 7.20 finding the entire buffet complete empty. I asked if additional food would be brought out and was told that unfortunate because so many Americans, Australians and South Africans were staying they were staying here they were not expecting for so much food wastage. The next night the man told me to hurry up before the food was all gone when we arrived at 7.10 pm. Breakfast: when I asked for scramble eggs I was brought 1 egg scrambled next to bread roll which was 4 times the size of the egg - such a joke. Overall: unfriendly, unwelcoming, rude and arrogant family. STAY AWAY. There are so many more nicer places for much less.

Great food, the restaurant staff was great and very friendly! The hotel was very clean and the spa area was great.