Grand Villa Heights

Location

Bar prices are steep

Brilliant location, very good helpful and cheerful staff, good breakfast and dinner. Nicely re-decorated dining areas, seating, foyer etc

However, some of the decor most definitely needs to be updated - our room was verging on shabby: old fashioned wallpaper and carpets and a bathroom which needs to be replaced. Also, bedside lights too far above your head to reach, very irritating! Very oddly painted hallways upstairs, violent terracotta and sickly green in dim lighting...

The location and surroundings

A little bit over priced for drinks

Location was fantastic and the grounds were fantastic with exceptional views of the coastline, the restaurant and bar has a theme and had a nice atmosphere- the staff were attentive to your needs, evening meal was good and the breakfast buffet was good quality with plenty of choice

The room had a strange 2 door entry system and both doors were open when we entered the room, the room also had an adjoining door to another room and the door on our side was unlocked, the decor had one colour from floor to ceiling which wasn’t good decor considering size of room. The bathroom was adequate and in need of some upgrade, On a positive note the shower was powerful with very hot water. Room fittings need an upgrade as well with a need for stronger lighting due to high ceilings. The communal areas in the lobby and the lounge rooms off to the side were well decorated and very cosy

Beatutiful hotel, lovely food, friendly staff and the location is stunning with wide ranging views across Robin Hoods Bay

Our room was qute cold when we arrived and took a while to warm up. It was a very windy day and as an old building the reception area was very cold too. Probably not something that could be helped.

Nice views from the garden

It has lost its charm it is to modern now and the name does not suit the surrounding area

comfortable rooms, very good choice of breakfast menu. Staff were always friendly and helpful. The views from the hotel grounds were outstanding. Everything was clean and inviting.

Although we were aware of the hotel being pet friendly, we were disappointed that dogs were allowed in the restaurant. We really didn't enjoy hearing a dog barking in the room we were eating in and to see dogs laying on the floor around the owners table. On the whole the dogs were mostly well behaved around the hotel and gardens. We feel the restaurant should be a no go area for dogs to ensure the comfort of all guests.