Shanklin Hotel

Food was a great large portion.

In the shower bathroom, the waste water pipe was a bit blocked. The water was not going out. We had to switch off the shower and wait for the water to go out them finish our shower.

The staff was amazing, incredible how well Alex at reception accommodates customer requests and how well they treat each other. Bed was comfy and food was decent for the price, again staff in the hotel restaurant are super stars, they all deserve a raise! Heated swimming pool is always a plus. There's a bar with decent choices, pool and foosball table and live music at night. There's a locked shed for safe storage of bicycles overnight

Bathroom had a strong smell of urine, cups in the rooms were made of plastic and weren't properly cleaned. The room was quite dated, so is the rest of the hotel.

Clean and comfortable. Nice view of the sea.

Having 3 members of staff unsure about where I should sit at breakfast. It made that dining experience feel awkward. The toast was cold and wet! I was informed that I would need to find someone in the hotel or a member of staff to go swimming with me as I was travelling alone!

That it was close to the beach and town

Friendly staff. Nice atmosphere.

Room was looking a little tired, particularly the bathroom.